Rubbish customer 'service'

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victimvictim's review of TxtNation -


“Rubbish customer 'service'”

Written on: 30/10/2015 by victimvictim (1 review written)

Facilitated a company to take money off me without my knowledge or permission. After some battling, managed to get a promise of a cheque for the amount taken, nearly 4 weeks later and no cheque. Today, sent 4 emails to the person who was 'dealing' with it, no response. Rang customer services, had the phone put down on me, rang back, got told a manager would call me back today, did not happen. Tried to call back, phone lines appeared to be closed. Spoke to someone on live chat, got promised a call back, did not materialise.

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