Mis-sold & Mislead But finally we WON

PaymentSense - www.paymentsense.co.uk
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hunters2017's review of PaymentSense - www.paymentsense.co.uk

“Mis-sold & Mislead But finally we WON ”

★☆☆☆☆

written by hunters2017 on 06/11/2017

Payment sense approached me in February this year, we explained we did not want to start the contact until 1st July, however despite all being agreed in writing they started the contact immediately, and it was then we found all the hidden charges, we contacted payment sense to report the problems, it was then we were told that we had 'electronically signed' (which we had no knowledge of) their so called contract and we we're tied in for 5 years!!!

We had never even seen the contact, the 'agreements' were completely different to the quote we had from them and the % rates had nearly doubled definatley not something any of us would have signed.

We completely refused to pay them a penny, and after months of our letters being ignored, and them continuously demanding payment etc.... we finally have had a full refund and confirmation that we are no longer in any way associated with them.

Their underhand business techniques of mis selling is  disgusting and they hide behind legal jargan !!

we managed to prove they had broken their own so called contract several times if any one else is suffering at the hands of this so called company then please feel free to contact us, we would love to help and not let them get away with underhand business!

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Nlw76's Response to hunters2017's Review

Written on: 24/11/2017

The salesman miss sold me the package 4 years ago. I have got a file full of issues that I have had with them from extras on my statements to prices going up and up even though I have got literature that says fixed prices but no one wants to know and they say you can terminate your contract but the Terms & conditions that I didn't get until a month after signing say if I do I have to pay termination charges of £200 plus the rest of the 5 year card machine charges. Horrible company!!

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Lloydjollof's Response to hunters2017's Review

Written on: 31/01/2019

I have had the displeasure of being hoodwinked by them. Would love to find out a bit more on how you got rid of them. Would love to hear from you so I can ask questions. Thanks

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Jaymo1973's Response to hunters2017's Review

Written on: 06/12/2018

Hi, we are a small business and have signed a 5 year contract with them when we verbally agreed an 18 month contract. Also we have been charged a lot of hidden fees which we were told nothing about. We would like to get out of this contract as it was completely mis-sold to us. If you can please give us any advice on how to go about this we would be very grateful. Thanks

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Angelameir's Response to hunters2017's Review

Written on: 06/07/2018

Hi we are a small business and we have never even used their terminal as soon as we realised that they charges coming from our bank we realised that this was miss-sold to us, immediately we cancelled all direct debits, guessed we should have know something shady when the guy who was supposed to come and check we were a company and take photos asked us to instead take them and send to his mobile. Weve been battling with them ever since, even though on the phone they admitted it sounded like we had been miss-sold they now want us to pay 179 GBP to get out, I am tempted to pay just to end it but them on the other hand annoyed that they can get away with this, and want to see what they will do if we just tell them no. Any information of did you deal direct with company or did you hire a lawyer? Would be great, thank you.

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Gstanway's Response to hunters2017's Review

Written on: 27/02/2018

Please can you contact me, I'm having an absolute nightmare with this company. Many thanks, I would really really appreciate it and I'm so pleased you took them on and won.

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