Written on: 17/12/2021 by ThomasB100 (1 review written)
Update on 13.12.2021:
The transfer order to Mypos with the request to transfer our bank balance immediately has still not been carried out, although Mypos received all the required documents on December 7th, 2021.
There was also no written confirmation by e-mail. The customer support only informed us that the order was currently being checked. More details could not be given.
We have rarely seen this kind of treatment for customers.
Update on 17.12.2021:
We haven't received any response from MyPos.
Today we have sent a last reminder to MyPos to immediately transfer our bank balance (52k euros) now. Otherwise we have to take legal action against MyPos.
We will continue to update this information.
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