written by sumiteshkr on 10/10/2017
Poor customer service, when it comes to payout. I paid 36000 INR get the account and have charged 4000 euros on the account. Its been 3 weeks no one is replying on the email for payout. Earlier it was showing sales on my dashboard, now just have 316 euros on the dashboard. No one is replying on the part where my money has gone.
written by Gaganajit on 26/11/2016
I had a account with EUpays. Everything work fine but when i asked for payout customer adviser behaviour changed. I asked many times for payout but every time same reply. We had technical issue and dealing with this issue. They do not bother to reply to my email now. I been in touch with company house in Poland but they advise that ''NO COMPANY IS REGISTERED IN NAME OF EUPAYS SA OR EUROPE PAYMENTS SA'' Poland address on website is hotel address and because they idiots have no business or link in poland so they don't know how address system works in Poland. Contact numbers USA, Poland, Lithiuania all are virtual phone numbers and receiver will be based in INDIA. They only reply or talk on SKPYE but not by email or over phone. If customer want's to join them than they will happy to talk over phone or reply to your emails. LET'S talk about payment system. Payment processing system is horrible. Credit card processing system mean online and quick service. But EUPAYS is completely offline. They manually accept or declined card payment in eupays merchant area. But approved payment is not guarantee that you will receive that payment. Lately they can change to declined or error. Minimum payment approval time 12 hour. Normally credit card processing take few seconds. I did left negative feedback couple of months ago because i was tired of asking my payout. Customer adviser told me that First i have to remove my negative feedback than they will release my payout and still nothing. Haven't give up yet..... INTERNATIONAL CLIENTS STAY AWAY FROM THIS INDIA BASED COMPANY
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