POOR SERVICE

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★★☆☆☆
1.9
From 52 reviews
19.0% of users recommend this

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  • Quality of website

  • Value For Money

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CazzieS's review of David Clulow Opticians - www.davidclulow.com

“POOR SERVICE”

★★☆☆☆

written by CazzieS on 27/07/2017

I visited the Canary Wharf Branch for an eye checkup and to obtain a new pair each of my varifocals and reading glasses.

The test was fast and furious despite my obvious struggles and conducted by a constantly sniffing optician (where a cold or hay fever, he has my sympathy) but not healthy at such close proximity.

The staff who helped me select my frames did not listent a word I said and constantly brought my the wrong shape, despite my explanations.

When I received a text saying my glasses were available, I made a special trip back to the Wharf to collect them, only to discover they had my reading glasses but not my varifocals.

Terribly poor service and attitude. Don't bother with them.

  • Varifocals and reading glasses

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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