written by DylanPike358 on 10/06/2021
Ordered very simple order: whiteboard & pens. Pens arrived but no sign of whiteboard despite them coming in the 'same' package. Raised a dispute and they offered to reorder item and if they refund original item they can give 10% for inconvenience. I have now been issued with a bill for double the amount agreed over the phone, reordered item not turned up and no sign of refund so far! So far I have spent £60 on 4 whiteboard pens! Some of it will be refunded from Paypal but the other £47 is an outstanding invoice which I have not authorised. I've logged it as a query and they have shut the complaint down.
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