written by JonGarrard on 17/08/2013
Bought a Pigtronix Infinity Looper. Absolutely great service. Never written a review like this before but so chuffed I thought I would. Really helpful and friendly. Quick replies to all emails and super quick delivery of item. Couldn't be happier!
written by Johnhtmorrison on 14/08/2013
Boy these guys are fast I received my order within 24 hrs thanks guys . I will be back for more cheers .
written by PhilLawton on 25/07/2013
I bought two drum sample expansion pack from this seller. One of them installed without a whimper, but the other steadfastly refused to do so. With one e-mail to them, Rubadub got back to me and assured me he'd get a replacement in the post as soon as he could. Two days later, the replacement were with me - no quibble, no autopsy, no inquisition, no umming and aah-ing - he just got on with it. I've spent the last three hours installing the software - it seems to be a manufacturing issue and not anything to do with this seller. If only the rest of the world operated in such honourable ways, then we'd all be happier. It's easier to gear oneself up to keep customers happy (within reason, of course) than to assume the posture of "we've got your money and we don't give a toss now", surely? I'll be back to buy from Rubadub in the future without hesitation and will point anyone else I know in their direction. I tend to stick with suppliers who can show that they actually care about what they do and Rubadub are such a supplier. Thanks - I couldn't be more pleased. Phil Lawton, Meriden, Warks
written by Marlizara on 07/07/2013
I was let down by another supplier and after searching the internet i came across RUBADUB so i phoned to see if you had the item i wanted in stock, as so many say the have the item you want and after you part with your hard earned cash are told they have to put it on a back order, and RUBADUB came up trumps within two days of placing the order i received my kit. The Rycote kit arrived yesterday and I just wanted to say how satisfied I am with the kit and with the way you managed the sale, and delivery. Thank you for a very smooth transaction. I have already recommend you to a friend
written by Detomato on 28/06/2013
I had been toying with the idea of finding a friend for my Jupiter 8 for a while, but another polysynth wasn't really what I was looking for. My thoughts turned to modular synths, but I didn't really want the hassle of building one, and that's when I discovered the Vostok suitcase modular. It's about the size of a traveling salesman's case, with a patch matrix like the EMS Sinthi and a handle to carry it by. It's a sort of MS20 on Dianabol with an eight step sequencer, it patches like a true modular, and sounds epic. So in attempting to buy one, I noticed on the Analogue solutions website that Rubadub comes up as the Scottish supplier. I phoned up, left a deposit - these synths are pretty much built to order - and waited for it to become available. Rubadub kept in touch informing me of developments at every stage, until I finally took delivery of it. The Vostok is not a straight forward product, it's an expensive, niche market, low volume one, which I know from my own experience can be tricky from a customer service perspective. In all respects I couldn't have asked for better service from Rubadub. The experience, all round, has left me one very happy pixie.
written by on 17/06/2013
Got in touch regarding the Ezdrummer bundle that RubaDub stocked hoping to swap the Rock Solid pack for the Metal Machine. Got a reply quick smart and Jason did all he could to make sure I got the items I was after. Product was delivered within 24hrs which was amazing. Great to have a company who actually puts the customer first and are thoroughly nice to deal with to boot.
written by petervv on 20/05/2013
This is my original, last email to Rubadub: ""The Rycote kit arrived - and I just wanted you to know how satisfied I am with both the kit and with the way you managed the sale and transport. Thank you for a very smooth transaction!"" I actually bought a Rycote kit for my Olympus LS-100 hand-held audio recorder: suspension and windjammer accessories to silence handling-noise from the recorder while holding it, and to silence wind-induced noise - the LS-100 is very sensitive to this. Rubadub and his team ordered the kit direct, organized a Paypal payment possibility for it, sent the tracking number - and all of this within days - while always getting back on email messages immediately. Fantastic service - buy from them with trust !! Amsterdam, NL.
written by stevencowley on 17/05/2013
Really friendly and helpful service from Jason and Dan. Prior to my visit to the shop (and afterwards) they replied to my emails quickly and it was a pleasure to deal with them both. This is the kind of music shop that we need to support, especially in these times of ordering items from companies all around the world. Highly recommended, especially if you're into more leftfield synth stuff - modular synths, Elektron, OTO Machines - you name it, you'll find something to tempt you! I'll definitely be visiting again next time I'm in Glasgow, and they'll be my first stop for any more music gear I need to order online.
written by Paddy242 on 12/05/2013
Rubadub are fantastic. Great stock, great prices and friendly, helpful staff. Lots of synths and equipment are on display in the shop with headphones so you can try stuff out. The staff are always happy to help, you never feel like you're a hassle or inconvenience. Stock levels are very good - lots of gear is held in shop, and for other warehouse items they'll get a driver to have it in shop within (usually) the hour. I find myself now shunning bigger mail order places to buy from Rubadub because the aftersales service is second to none, and I value the advice and support of the staff. I've used the company both as a visitor to the shop and mail order. Mail order is hassle free, stock levels shown are accurate and honest, avoiding the 3 week wait you get from other places until stock is replenished. Visiting the shop it's obvious the staff are passionate about music and hardware. There's a good range of records on offer too, although I'm more often than not buying hardware or interconnects. I honestly can't offer a single negative comment about Rubadub. Mail order or visiting the shop, you'll have a good experience with helpful staff and a focus on good deals and great aftersales.
written by lawof23 on 09/05/2013
I ordered a Korg Microsampler online on Bank Holiday Monday afternoon, and it arrived yesterday with no issues. The service was great, although because everything went so smoothly I had no chance to test their customer service very much! Even better, though, the price was *much* better than anywhere else I could find, and free delivery was the icing on the cake. I wouldn't hesitate to recommend them to anyone else: let's help a good business keep doing well, and give them the chance to grow and improve on an already quality service.
written by RTdrummer on 02/05/2013
I've twice bought products from Rubadub, once on Ebay and once directly. Both times I have had the product arrive within 24 hours, the postage has been included in the price, which was already the lowest available. E-Mail communication from Jason was friendly and very quick and therefore inspiring complete confidence in me as a customer. He went out of his way to source a product for me when buying directly. Highly recommended, buy with complete confidence from Rubadub!
written by LESFORD on 05/04/2013
I ORDERED A PAIR OF ULTIMATE SUPPORT PA SPEAKER STANDS THURSDAY MORNING AND RECEIVED THEM BEFORE 9 AM FRIDAY - MEANING I CAN USE THEM ON TONIGHT'S GIG !! THE STANDS ARE AT LEAST AS EXPECTED AND WILL SAVE ME A LOT OF MUSCLE STRAIN. THE ONLINE ORDER SYSTEM, AND PAYPAL PAYMENT MADE ORDERING FAST AND SIMPLE. I WILL CHECK OUT RUBADUB IN FUTURE BEFORE LOOKING ELSEWHERE.THE PRICE WAS AS GOOD, IF NOT BETTER, THAN ELSWHERE.WHAT MORE COULD YOU ASK ?
written by on 20/03/2013
Purchased a few things from Rubadub in the past, always more than happy to let you try the equipment in store and spend plenty of time explaining how the items work to you. When I was asking about alternate products the guys are always clued up on them and never try and push you the most expensive product, they always make sure you're buying what is right for you. Had a problem with one of the items I bought being faulty, phoned the store and they told me to come and see them and they changed it over no probs. Can't praise these guys enough, I don't shop anywhere in Glasgow for my music equipment.
written by on 15/03/2013
all round, from equipment to records, a wealth of knowledge and always keen to help round the clock. Aleks especially is always great at recommending for or against all types of equipment and most of my studio so far has been shaped by him long live rubadub!
written by on 15/03/2013
I love this shop, lots of interesting equipment and records, very helpful and friendly staff. Should do pre-owned equipment though, would make visits more interesting (not that they aren't already!)
written by Markusone on 01/03/2013
I've bought from these guys quite a lot over the past few years. Mostly music/records but recently studio gear too. Be it records or equipment they have a brilliant selection of both in my opinion. You'll be given a great deal and great service too. They have always been swift with my orders, more often than not I receive it the next day! Very friendly and knowledgeable staff and swift to reply to messages. Nothing bad to say about them at all. Check them out, you won't be disappointed.
written by SynisTAr on 07/02/2013
Since moving from the Highlands to Glasgow and finding Rubadub, it's the first place I check out when buying hardware or software. Iv'e bought keyboards,headphones, monitor speaker stands and drum software from these guys. Each and every one of my purchases have been no brainers, rubadubs pricing is hard to beat, even accross Europe! They are a very personal bunch of chaps who have an indepth knowledge of their products and they do everything in their power to make sure their customers get the very best deals. Service is second to none. Tam Ainsworth.
written by jakyll on 25/01/2013
Bought a few bits from here over the years - Monitors, Serato, a drum machine, records and most a recently a portable stereo recorder. Rubadub have always given me the best price straight up no messing about. When I've needed tips on using equipment the staff have been keen to help and give friendly and well informed advice. I have no reason to ever go anywhere else. When I can't be arsed to go to the shop I just use their website which I got next day delivery on last time I used. Would deffo recommend them they have proven to be unbeatable for price, service and advice.
written by on 25/01/2013
Best shop i ever visited. best stock. best staff. always helpful and sort you out good prices
written by on 24/01/2013
I bought a focusrite scarlet audio interface. Staff were really helpful and helped take me through all the options to get what I needed. I looked at the motu but decided that it wasn't for me. Guy was really patient and really took the time out to help me find the best tool for the job. Really knowledgable too. Would definitely recommend this place. Great atmosphere, great music on while I shopped. Honestly can't think of anything, even nitpicking, that I could say to mark them down.
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