Poor Customer Service - failure to deliver or correspond

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jameswbristol's review of PMT Online www.pmtonline.co.uk

★☆☆☆☆

“Poor Customer Service - failure to deliver or correspond”

Written on: 09/12/2017 by jameswbristol (1 review written)

Poor Customer Service, a failure to deliver on time (despite paying a premium to deliver on weekend) and a failure to communicate. 3 attempts by me to correspond with them to ensure delivery etc have all gone unresponded. Items (c.£400) were paid for over a week ago and detailed online as "in stock for immediate delivery" - transpired not to be in stock at all (or the only option was an ex-display) - at best this is a gross misrepresentation. Net result is a 5yr old birthday surprise ruined. Well done the so called "experts".

  • £400

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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