written by andrea-m on 07/05/2022
I bought a few things through the years and it was always fine, until something went wrong, and I found out these people are DISHONOURABLE as it can be.
If you are thinking of buying valves from them, please think again. Go and read their terms and conditions. These shameless people make the GROTESQUE claim that valves are "perishable" and therefore non-returnable. The law does say that perishable items are non-returnable, but "perishables" are things like food, or fresh flowers. Not valves.
Hotrox was forced to refund me by Paypal. Yet, they did not change their terms and conditions after that. Shame on them.
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