Terrible Service, buy somewhere else

Firstly was charged £9.99 for slow delivery when it should have been free considering it was £489 and their policy states free over £99 and under 30kg, customer service was equally slow at replying to sort it out but wasn't too worried and then the real crunch came when I took delivery of a discontinued (for the past 3years), ex display MK1 version of the MK2 keyboard I had ordered. The MK2 box (which even stated Dawsons display model) had been opened, the newer model taken out and an old used MK1 model stuffed inside, this unit hasn't been sold for years and was covered in marks, how this could happen is beyond me!

I then sent an admittedly colourful email sharing my disgust at their service and was called straight away, not so much to apologies but with an attempt at assertiveness to try and get ME to apologies for my language, rather than the diabolical service I had received. Absolutely ridiculous, use another company, there are so many good companies out there that would NEVER let this happen, go with GAK or DV