try cancelling your contract ! hahahaha - no way allowed

Click here if this is your business
★★☆☆☆
2.1
40.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Click here if this is your business

rjh39's review of Virgin Mobile www.virginmobile.com

“try cancelling your contract ! hahahaha - no way allowed”

★☆☆☆☆

written by rjh39 on 26/08/2020

Have my email from them confirming after my 46 min on hold (you cant cancell online you have to speak to c/s)my account is cancelled.
Yet they continue to reinstate my direct debit, even though cancelled by me at bank. THIS IS A CRIME, using previously known info to start an unauthorised direct debit, but hey We're Virgin Mobile, we can do what ever we want.... no monies due, agreed with their overseas agent on my call. DON TOUCH THIS COMPANY it has nothing at all to do with the airline guy - he sold it, took his money and ran....

  • mobile service

    Goods purchased & cost

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0