Rubbish

Mobile Phones Direct www.mobilephonesdirect.co.uk
★★★★☆
4.4
88.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

495Frost's review of Mobile Phones Direct www.mobilephonesdirect.co.uk

“Rubbish”

★☆☆☆☆

written by 495Frost on 16/09/2017

Ordered a phone on Monday 11th. Updates on a daily basis that my phone should be expected on the 14th September. Took today off work. Come 14.16 on the day and I get an e-mail telling me the phone I ordered is not in stock. Surely they must have known it wasn't in stock earlier? I was offered a different phone but if i'd wanted that phone I would have ordered that phone. Not even the courtesy of calling to tell me I would have no phone.
If I had been given warning yesterday or even this morning (surely you lot knew at this time?) they would still have my business. Not now. I'll take my cash to their competitors.

There was no rude conduct by any agent but this is absolutely naff service.

  • Goods purchased & cost

Was this review helpful? 1 0