Worst company

Mobile Phones Direct www.mobilephonesdirect.co.uk
★★★★☆
4.4
From 6563 reviews
88.0% of users recommend this

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280Shaw's review of Mobile Phones Direct www.mobilephonesdirect.co.uk

“Worst company”

★☆☆☆☆

written by 280Shaw on 29/08/2017

I got a contract about three months ago at first i was very happy, right up until i had a problem with the phone. When i contacted customer service they fobbed me off, and told me basically it's nothing to do with them there a retailer not a repair shop and i will have to pay for the phone to be repair or replaced. they were less than helpful and in fact they started to get a bit rude when i complained as i wasn't made aware this when i purchased the contract. If i could give the company a rating of no star it would be generous i wish i stayed away

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