Utterly disappointed by their customer Service..

Mobile Phones Direct www.mobilephonesdirect.co.uk
★★★★☆
4.4
88.0% of users recommend this
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jellybird's review of Mobile Phones Direct www.mobilephonesdirect.co.uk

“Utterly disappointed by their customer Service..”

★☆☆☆☆

written by jellybird on 17/06/2017

Had ordered Sony Xperia XZ on EE 2 weeks back.
They had totally messed up the application from the beginning.
I'm suprised how they ended up providing incorrect e-mail address and Contact Details to EE in 3 separate Applications.
We called EE several times and so Mobilephonedirect.
It was a goof up by Mobilephonesdirect who have now made 3 declined Application in in my name, in a way ruining my Credit Rating and EE won't give me a phone through any dealer.
Until i applied through them , I was a loyal customer of EE since past 2 years.
Don't get lured by their cheapest option.

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