I could not leave no stars so gave one

★★★★☆
4.4 / 5
88% of users recommend this
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RuthGardner389's review of Mobile Phones Direct www.mobilephonesdirect.co.uk

★☆☆☆☆

“I could not leave no stars so gave one”

Written on: 18/08/2020 by RuthGardner389 (1 review written)

Terrible. I am not sure why they have had good reviews. I purchased a phone from them that didn't work. They asked me to contact Three. Three could not connect me either and said the issue lay with Mobile Phones Direct. Each time I contacted Mobile Phones Direct they passed the buck. Be very careful when dealing with them, or considering them. They are not regulated by Ofcom and can slip through many nets. I got charged for a phone I had returned within 14 days and continued to get charged for 3 months! Avoid at all costs. The offer is also not the amount you pay. Lots of tricks used by this company to entice customers but not reliable nor do they offer any after sales support.

  • Iphone and contract

    Goods purchased & cost

  • Customer Service

  • Quality of website

  • Value For Money

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