written by on 03/09/2013
I wanted a I phone 5 deal for my wife with unlimited data as she uses the Internet a lot for her work. I trawled the Internet to find the best deal and found directmobiles to have the best deal.500 minutes,unlimited data and texts with T Mobile for £27 PM with a £59 handset cost. I called phones 4U and Carphone warehouse and a few other big players in the field and nobody could match it never mind beat it , unless you want to go through the hell that is redemption deals!! . Ordered the phone Late Sunday evening ,as it was a bank holiday weekend I didn't expect to hear anything until the Tuesday. I received a confirmation E mail Sunday, a E mail bank holiday Monday to say that the contract was approved and I would receive an E mail to tell me when I would receive the phone. The phone was delivered Wednesday morning by the postman special delivery. This really was a super fast service from directmobiles. I was going to mark them down one star as I never received a E mail to tell me about the delivery , until a few days later when I was clearing out my E mails from my Junk box and there it was an E mail from directmobiles dated the Day before delivery , it had the tracking number and told me it would be delivered by 1 PM on the Wednesday. So all I can say is that I found the whole process fast and efficient . I did the whole order via the Internet and was offered the usual one months free insurance but I just unticked the box at checkout and that was it , no hard sell, no having to call to try and cancel and been browbeat into keeping it and no I don't want nor need to pay to be a member of the geek squad etc . Etc..... Rant over about these ripoff insurances that nobody needs ,have they learn't anything from the PPI scandal. Anyway I would recommend this company to family and friends and would use again,no problem.
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