Ministry of Deals www.ministryofdeals.com

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Ministry of Deals www.ministryofdeals.com
★☆☆☆☆
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“Don't use you don't get the goods”

★☆☆☆☆

written by Dave1941 on 23/05/2014

Ordered a item on 30th April and to this date not received any goods, have been trying to make contract many times but never get a reply. Why are such company's allowed to trade?

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“Fobbed off!”

★☆☆☆☆

written by AshtonHenderson246 on 22/05/2014

I ordered toothbrush heads from this company with promise of delivery with 10 days, a month later I have never received them. I have emailed them many times but just get fobbed off with 'they are on their way' 'we are having to order more' and the last one 'we have already sent these to you but will send you some more'!!!!! After reading these reviews I will never deal with this company again.................BEWARE EVERYONE.

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“Disgraceful”

★☆☆☆☆

written by VanHoovels on 22/05/2014

I attempted to purchase a MicroSD card from them, never appeared so I contacted them, I was assured it was en route, a month passed and no Micro SD card and no more replies to my emails either. Best avoided

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“DO NOT USE THEM!!”

★☆☆☆☆

written by Rodney335 on 22/05/2014

Once you purchase a product from Ministry of Deals, three things happen: 1 - they take your money 2 - they DO NOT send you your product 3 - they do not respond to any form of communication once you ask about the bought item Don't waste your time with them

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“Get even”

★☆☆☆☆

written by 62Curran on 22/05/2014

I have also had problems with non delivery and no replies to emails from Ministry of Deals. Under the Distance Selling Regulations (these are being amended as from 13 June 2014) you have a right to cancel your online order from the time of the order until 7 days after you receive it. I suggest that everyone who has problems, formally cancels their order and informs Ministry of Deals' local trading standards office. 

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“DONT DELIVER”

★☆☆☆☆

written by Jackieplim on 21/05/2014

THEY NEVER SENT MY ITEM REPLIED TO ME OR RETURNED MY MONEY

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“They don't deliver, reply, just take your money!!!!!!”

★☆☆☆☆

written by saidarman on 20/05/2014

I have never received my order and no reply from them.

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“package never arrived”

★☆☆☆☆

written by hdbfhgf on 18/05/2014

Terrible customer service. Package still not arrived after 3weeks also I was charged 4.95 for it. Dont buy anything there.

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“Don't go there”

★☆☆☆☆

written by Doddge100 on 18/05/2014

Ordered an SD card on 19/3/214. It is now 16/05/14 and you've guessed it, still nothing. Should be renamed ministry of steals.

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“Take your money but never deliver goods and uncontactable”

★☆☆☆☆

written by McCann5 on 17/05/2014

I ordered a pair of earrings for Mothers day. Chased them when they didn't arrive a week or so later. I had an initial response apologising and stating that they would get another pair sent out. Over the next two months I tried phoning which takes you to an automated message telling you use their contact form. I have sent numerous messages through this and to the email address I had an initial response from and had no response. DON'T GIVE THEM YOUR MONEY.

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“DAYLIGHT ROBBERS”

★☆☆☆☆

written by kingy669 on 16/05/2014

PURCHASED A CAKE TIN ON 1ST APRIL PAID IN FULL INCLUDING THE 6.99 POSTAGE WAS TOLD IT WOULD BE DELIVERED WITH 28 DAYS AFTER 3 WEEKS WE ENQUIRED ABOUT IT BY EMAIL AND ACTUALLY GOT A RESPONSE SAYING IT HAD BEEN DISPATCHED ALREADY,OBVIOUSLY ANOTHER 2 WEEKS WENT BY NO GOODS,CONTACTED CUSTOMER SERVICES AND GOT ANOTHER REPLY APOLOGISING AND SAYING THEY WOULD SEND OUT ANOTHER ONE GUESS WHAT NO GOODS NOW NO REPLY,EVEN BETTER PAYPAL WON'T REFUND THE MONEY BECAUSE OF TIME ELAPSED...DO NOT BUY ANYTHING FROM THESE PEOPLE YOU WON'T GET IT!! I HAVE SENT A REPORT OFF TO BBC WATCHDOG IF EVERYONE ON HERE DOES THE SAME HOPEFULLY THEY'LL OUT THESE THIEFS NATIONALLY,I DOUBT WE'LL GET OUR MONEY BACK OR GOODS BUT AT LEAST IT'LL STOP THEM ROBBING PEOPLE.

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“Take your money but you don't get goods”

★☆☆☆☆

written by muSheehan141 on 12/05/2014

Ordered a product 2 months ago and got confirmation goods would be despatched within 10 days. Still waiting. Have chased by email 3 times but they don't reply. If you phone them an automatic message tells you to email you then hangs up.

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“Company should be closed down or prosecuted for stealing”

★☆☆☆☆

written by Cassie7 on 10/05/2014

I ordered 4 way USB plug - thankfully through Paypal who refunded my original £8.00 but the £4.99 for p. & p. that I paid on M.O.D. website is long gone I think. How do these companies get away with stealing people's money - think of all the £4.99s that they have collected, never to be returned, it must come to £1,000s. I ordered (for the very last time) through GoGroopie who have never bothered to respond to my email either and have reviews as bad as this company for themselves. WHO SAYS CRIME DOESN'T PAY?

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“Dunno what is going on!!!”

★☆☆☆☆

written by rhHiggins316 on 10/05/2014

I ordered a baking tin 28/03/2014 I still have not received it, I have emailed several times like the automated messages states and rang the number from the website. I was going to order 2 of them bullet blenders but NO way now.. Wish I'd have researched this more and from now on before I buy anything re search

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“Never again”

★☆☆☆☆

written by RP0308 on 08/05/2014

Ridiculous service. I went through Living Social (who have not been helpful at all) to buy 8 x Oral B Dual Clean Pro Compatible Toothbrush Heads voucher and orderd them on the 6th March. As of yet i am STILL waiting for them! You try and call and it directs you to the website. you fill the form in and they take days to comeback to you. when they did; they asked to confirm the dispatch address. then never heard from them again. I went back to Livingsocial for help and they have washed thier hands of the whole situation. so they both get thier money and I get a measly £5 from living social. best stick to the known sites and avoid all voucher deals as they dont care once you have bought it.

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Qqq1's Response to RP0308's Review

Written on: 08/05/2014

Have the same issue. Bought 2 sets of 4 x Oral B Dual Clean Pro Compatible Toothbrush Heads. Both separate orders. None have arrived and now over a month has gone. Have contacted them via email yesterday but no response yet. Will not be using them again. I'll also have to try and go back to living social to see if I can get money back from them too.

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Premierhurler's Response to RP0308's Review

Written on: 16/05/2014

Have same complaint with them. Got reply to first email asking about delay but nothing since. It's been two months now and nothing so there goes my money I expect. Robbed and annoyed.

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“Do not buy from this company”

★☆☆☆☆

written by 95Parks on 08/05/2014

I wish I had read some of the reviews here before making a purchase for a SD card voucher through Living Social. This company simply take your money and do not provide you with what you paid for.I am now seeking a refund through Living Social.DO NOT BUY ANYTHING FROM THEM UNDER ANY CIRCUMSTANCE!!!!

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“Did not Deliver”

★☆☆☆☆

written by Korbinx1979 on 05/05/2014

Ordered watch for my Grandson with voucher from Mighty Deals ,didn't arrive by due date. Emailed Min of Deals got auto reply saying give 48 hours.Gave longer still no reply. Contacted Mighty Deals who sorted the whole mess out in record time and refunded my account 5 Stars to Mighty Deals -5 Stars Min of Deals.

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“Not with a barge pole”

★☆☆☆☆

written by 167Jones on 02/05/2014

My experience mirrors others who have posted reviews. My advice, do not go near them. As far as I am concerned they are anything other than reputable. I purchased a voucher from KGB Deals and I also would never use them again. They are as bad as each other. I have reported this company to Dorset Trading Standards and have suggested that they read these reviews to see that mine is not an isolated complaint. Ignore my review at your peril.

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“Oral toothbrush heads - Living Social - no product!”

★☆☆☆☆

written by Adriant108 on 29/04/2014

Hi Purchased a pack of Oral toothbrush heads from LivingSocial and was given a voucher for Ministry of Deals. Paid the £4.99 postage in January 14 - and waited.. Chased early February and waited… Emailed again and again no answer. March chased LivingSocial and they agreed they couldn't get Ministry of deals to answer the phone.. March 17th had an apology email from Ministry of Deals saying they were sending another package and waited… Chased LivingSocial and they advised I was not alone - more of their customers had complained about them. 2nd April LivingSocial said they had contacted Ministry of Deals and a replacement had been sent - and told ME that there must be an issue with my address. 8th April Ministry of Deals thanked me for confirming my address but they were now out of stock but when they get more in I'm a priority…. 17th April Ministry of Deals on being chased - replied they've been inundated with emails (surprise) and they couldn't give a refund but stock was being delivered in 7 days - I'm a priority (hooray…) AND I've noticed here that everyone pays £4.99 and doesn't get the product.. Nice business plan Ministry of Deals. Very best of luck!

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Carolyngm3's Comment

Written on: 30/04/2014

I don't know why these voucher sites still use this Company, their Customer service is disgracefull

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“Shameful Customer Service”

★☆☆☆☆

written by carolyngm3 on 29/04/2014

I ordered a voucher from Gogroupie for a 4 port USB wall charger. This was back in February. I went to the Ministry of Deals website to order is using the voucher and paid the £4.99 delivery. I have never received the item. I emailed Ministry of Deals twice and only got one automated response, I then contacted Gogroupie who replied saying they could not get in touch with them either. I have since sent another 3 emails and called once. When you go to their wwebsite they pride themselves on their customer service, and yet when you call the automated message asks you to email. The service is absolutely non existent and I will never go back to this company again, nor would I recommend to friends or family

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Carolyngm3's Response to carolyngm3's Review

Written on: 12/11/2014

Went to their website only to find it has been 'parked'

ministryofdeals is a parked domain

The owner of this domain has yet to point it to a website or online content. This means that the domain is parked.

Some domains are only parked for a short time while a new website is built or details updated. However, some can stay parked for extended periods; maybe as part of a domain name portfolio or perhaps to protect the name from being registered by somebody else.


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Asked by PW1412 on 11th November 2014 Report this content
HELP does anyone know how to contact this company ? I have ordered and paid for goods in February 2014 and despite several e mails I have never received a response ! my latest e mail has been returned to me !!!

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Answers (2)
Report this content carolyngm3 Written on: 12/11/2014
I had exactly the same problem, the first email was answered and then no contact since. Their answering machine tells you to send an email and it will be answered within 24 hours! Terrible Company I have still not received goods
Report this content Gummedoff Written on: 12/11/2014
Hi, I had a problem with them earlier in the year. I used a voucher from Living Social. I did email them a few times and they kept saying the product would be re-ordered and it had been sent, but it never arrived. After 6 weeks I contacted Living Social and they offered a refund, then i got 2 orders of the product within a few days, so I was up on the deal!
Asked by glennlang on 13th March 2014 Report this content
Why do they refuse to respond to queries? The reviews speak for themselves. Why do they take peoples money and not send them the goods? 

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Answers (1)
Report this content bev256g Written on: 14/03/2014
They actually complained to this site about my feedback and it was take off for a while until I responded to say that I wanted to stick by my original review and I had to prove I had bought from them. The review was re-instated and I was asked if my contact details could be passed on so that they could contact me, I agreed because I would like to see what they had to say for themselves but, needless to say, they have never contacted me!
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