written by 4wad on 11/09/2013
Web site was easy to use. Generator was shipped same or next day. I received it in good condition five days latter.
written by tarango30 on 11/09/2013
Website was easy to find what u needed. Once I placed my order I got a email with a confirmation number and within a couple days I got my item. I recieved my item in great condition. Great service and fast delivery!! I recomend this company to anybody.
written by DouglasH on 09/09/2013
Ordered a Bend PAK 9XW from Big Boys, Scott was great and the lift was delivered as promised. The lift was scratched during shipping but I can fix that. I will and have ordered more stuff from them already. Great customer service and very responsive to my questions. Great pricing and easy to deal with
written by athomecarguy on 08/09/2013
purchased a hose reel on Monday and it showed up on Thursday. Was provide the shipping information once it shipped and was able to get the delivery time so knew when to expect. I received an e-mail last night making sure everything is good with the delivery and a invite to provide feedback. I was very happy, everything went well so why not talk about it. would use again and recommend to people
written by Bikerguy12 on 08/09/2013
I picked up my lift at the terminal on Friday and got a call on Saturday to make sure everything went well. I told the guy that called I had a few scratches and he said that they would get some touch-up paint out to me. About an 15 minutes later I am copied on an e-mail to Bendpak with the request for some touch-up paint. This morning I received an e-mail letting me know that I could provide a review and service like this needs to be talked about. I was very happy and would recommend to anyone looking for garage equipment. THANK YOU
written by on 24/08/2013
everything was very easy. This was the largest purchase that I had made online up to this point and it was very easy. I was a little concerned about delivery of such a large object (car lift) so I called and the person I talked with did a very good job of explaining the options available to me. Everything went great. I would use again.
written by PalomarPrinting on 23/08/2013
I called Big Boys Garage Toys and was surprised I got a LIVE person on the phone. I needed a new "chiller" from my compressor and he got it out and to me in under the time he said it would take. I am very please with his service and equipment that if ( well really when ) I need something else I will visit Big Boys Garage first. Pricing was great and service was even better!
written by startup on 23/08/2013
i was told to find a dryer for the company. I was given the model and did a search on google. This please had the lowest price and had good reviews so I selected them. It went right to the page I needed and I placed the order. Very simple and easy. I was given the tracking number that night and the dryer got here 2 days later. very happy.
written by on 23/08/2013
i found the person that I talked to to be very helpful. They answered all my questions and helped me with the ordering. The lift was shipped the following day and get to me 3 days after the order. Very happy and would use again.
written by Customer1030 on 15/08/2013
When was the last time you ordered something online, and got a personal followup phone call from the business? When was the last time you got a phone call from the OWNER of the business? Big Boys Garage Toys is a very small auto shop equipment dealer who represents Bendpak/Ranger and some other lines, owned by Scott Matthews. Scott followed up personally to make sure I was satisfied with my transaction, and when the shipment was damaged in transit, was ready to help me work out a repair or work out a solution with the vendor. You just don't find that kind of customer service anymore, especially from an Internet business. I would definitely do business with Big Boys Garage Toys again, as long as it is owned by Scott!
written by 2Ndborn on 09/08/2013
I had never heard of this store before which I think I read a couple of times in the reviews but it is certainly an up and comer. It had great prices and the delivery was pretty quick. I will be using again.
written by jackhearld on 09/08/2013
I had some questions about the "pick up at terminal" delivery options so called to ask. I got all my questions answered and the person on the phone asked if I had other questions. I figured I would ask all the questions about the bender I was getting. I got all my answers and placed the order. The bender arrived 4 days later and I did pick it up at the terminal. Very easy. Very satisfied. I would use again.
written by on 06/08/2013
We had never heard of Big Boys Garage Toys, and I was a little skeptical. Our order was placed, fulfilled and delivered with NO problems or issues. It was delivered sooner than expected as well. I would absolutely recommend them to anyone I knew! Jo Abrams VP T Abrams Print & Design Inc
written by jenshelley71 on 04/08/2013
I ordered a generator on Monday. I got a confirmation e-mail indicating the order was placed. I got a 2nd e-mail on Tuesday saying the generator had shipped and it contained all the shipping information. I received a call on Friday to arrange delivery later that day. I then got another e-mail this morning to make sure that delivery went well. I was impressed with the followup. Everything went very well.
written by on 04/08/2013
I sent an e-mail with some questions about a lift. I received a response back within 15 minutes. I had some other questions so decided to call. The person that helped me was very helpful. I was looking for an installer and he gave me a list of installers in my area. Made the purchase and it got here very quickly. Very happy.
written by Roberson on 02/08/2013
Big Boys Garage Toys was very helpful. They had exactly what I wanted and got it to me one week earlier than I expected. They responded to all of my e-mails in a very timely fashion and were very polite and professional.
written by jules87 on 28/07/2013
I used the reviews before purchasing from this store and I was very happy the my experience was just like the others. Very easy to order. good communication on status. Pretty quick delivery (5 days to california but with a weekend in there I can't complain. I will use this store again.
written by on 28/07/2013
this site was recommended by a buddy of mine. He bought an air compressor so when I was looking for one and he told me about this place I also purchased one. It was easy to buy and the compressor get here in 4 days. I was glad for the recommendation.
written by on 20/07/2013
I meant to purchase a hose reel from these guys but accidentally had 2 on my order but didn't notice it. AFter I placed the order I got a call to make sure that I actually wanted the 2 that were on the order. When I told them I did not, I received the refund. They told me they called because they looked up the address and saw it was a residence and just wanted to make sure. The reel got here when they said it would. I would use again.
written by on 13/07/2013
I was opening a new tire shop and needed a lot of stuff. I was searching for products and kept finding this company with the lowest prices. I ended up outfitting the entire shop from them. Everything was great. low prices and quick delivery. When I need more I will be going back.
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