Worst company in my opinion and i haven't even got a car finance with them , did one enquiry around ... 7/8 months ago ,worst idea ever, after receiving a silly amount of calls per day from them (6/7) i told them to remove my details from their system and was told it had been done ... guess what ? i'm still getting calls today and its not like i haven't told them again and again to remove my details, . The very latest call was this month around the 7th in which i was assured yet again (7th maybe 8th time) that my details had been removed but i got another call today. Looking online and seeing all the bad reviews on facebook and on this website I am shocked they are not being investigated.

Don't trust a word they say, company is bent as hell how they have not been shut down I don't know?! Bought a car on 25/10/16 they are meant to be paying the remaining finance off on old car which we part exchanged to date this has not been done disputed phoning them pretty much every day and being lied to constantly, the car still legally belongs to the old finance company who obviously wants balance settling, this is gonna hit my credit rating, have gone to financial ombudsman and intend to fight them all the way they've picked the wrong person to try and rip off this time!! WARNING COMPANY TO AVOID AT ALL COSTS!!

Don't go anywhere near the liars. They told me I had credit but when I travel all that way to get my car I was told no .. it's a bad place . Customer support is ??? NOT ALLOWED TO USE BAD WORDS ??? like the cars .. and staff in Manchester. . I went to another place and got car credit right away. They are rubbish. . Don't care attude. . Belong they get your money . That's it .. just liars. .cheats and Nasty. . RIP you off. . YOU HAVE BEEN WARNED I don't care if everyone reads this .. I will keep on writing BAD reviews about this dam company when I can

I bought a car on 20th january 2015.It had so many problems the brakes failed on way home got some work done myself and tried to get money back for repairs but nothing. Remember i bought car in january and watchdog was on in june time i think and i wish i knew then what i know now i would never of gone there.I fought the finance company and even went to financial ombudsman they sent an inspector out to view car in decemeber nearly a year later and he found all the problems and more with car but said he didnt have any way of knowing when it was done it could of been when i got car or even the day before so the ombudsman told me well you lose.I contatced finance company again and told them to take car away which they did 2 months later and now i have a nearly 6k bill and i paid 2500 off the car as ombudsman said i had to keep paying. All in all DO NOT BUY A CAR FROM THESE.You are risking your money and most of all your lives in the cars they sell as most are dangerous and yes they buy from auction. If anyone is interetsed do a google search for fowlers bbc watchdog and you will what these guys are.I really hope this helps

Having been turned down for credit elsewhere, I found this company & got accepted for finance (just over £3000, enough for a varied choice on their website). The staff over the phone were friendly, all good so far.... The time came to look at the car stock on their website & choose some that were suitable. So I made a list of several cars as there were loads to choose from & rang up with the details. How exciting! No, they were gone. Ahh shame, so I look again, call back up with new car details from their website. Guess what? Gone! This goes on for days, with Fowlers offering the cars that they have left (Astra mainly). Nothing wrong with Astra, just not what I want to pay for. Id rather a smaller car. I realise my options are limited because of adverse credit, but where are all of these cars that they offer, & why are you only offered a certain car? It seems their website is fake ? Shame, as I was looking forward to getting a better car.

I purchased a car on finance and its has been an awful experience. They rushed me in the dealer ship and said They were closing. They said I couldnt test drive but adsured me everthing was perfectly fine with the car. I drove away and I could hear a sound and in further inspection foud a gaping hole in the exhaust. I phond fawlers and ther said if I get the work done and send repeit I will be refunded. I had exhaust part fitted rang back and they said they didnt know anything about it and then hanged up. I then tryed ringing agian they gave me a number for a familly soliciter insted of after sells. Ive paid over 2000 pound now. And now they have decided to up the price on car. Other problems horn dont work and back window wont open and can not even go uo a tiny hill. I am now in the prosess of taking them to court this company should not be allowed to. Do this to ANYBODY!!!!

Excellent customer service. Lovely people to deal with.

Bought a car from them, px my old car for a zafira, Fowlers finance told me that they would clear my focus finance, this was November 2015 and to date my focus finance still hasn't been cleared even though they have sold on my old car, I have phoned them a number of times about this and got promised it would be paid, so I withheld payments and now they don't see what the problem is and going to take my arrears further and won't pay my old finance unless my arrears are cleared immediately, and use very nasty bully boy tactics... Well I have now taken things further....I advice no one to use this tin pot company!!!

Watch the #bbc #watchdog and see if my story has any similarities, or perhaps you got a similar story. So I won't bore you to death, I have broken down into parts as I have multiple issues with them. Still going on today 27th of September 2016. This is what I wrote to #ombudsman to help me return the car back and help me end the hire purchase agreement. Searched for the finance I have searched for companies who finance for poor credit history. My credit history wasn’t the best and also I have recently become self-employed working as a consultant through my recent opened limited company. I expected to pay a higher interest but of a roadworthy second hand not too old car. To get me through the first year and help rebuild my credit. Found the finance Found Fowlersfinance.com via the Google Adwords on the search term of finance for bad credit history. Filled in the web form and got a call from the sales representative. The nearest place for me to go was in Sheffield, which is away from Leeds, after talking with the sales rep we arranged a day to go and have a look in a car but asked if it is likely to actually get the finance as I did not want to go down there and lose a day of work as being self-employed if I don’t work I don’t get paid. Choose the car The first trip was a waste of time. No car was available. I asked for an estate car. He pushed for Vauxhall Insignia. Finance was accepted. Collected the car Collected the car on 12th of April. Car collected with dents, scratches and marks on both driver and passenger's sides. Promised have it repaired. Since I had limited option I accepted, had the collection date arranged and when I got there car was dirt and back tires was way off the legal limits, straight away he offered to replace, I accepted, he replaced with second-hand tires but in better shape and within the legal range. Over the phone, only verbally he said the car had Bluetooth and sat nav, but since I have not got this in writing I can not argue about that, but it adds up to how they handle the sales further down the story. First Breakdown - Battery 12 days later, after the collection of the car on 24th of April car would not start. Asked breakdown to help start the engine. It was the batteries. Contacted the sales rep and he wasn’t available. Spoke with a lady who advised to go and purchase a new battery, send an email with the receipt and a full refund would be given. Send an email to confirm and to have a trail. Advised sales rep that I have contacted him earlier and what she has said and he has confirmed to do what she has advised me. Then, after purchased the battery and it had it fitted, a test was carried out and found that the alternator is faulty as well. And it is advisable to change as soon as possible. Knowing that sales rep wasn’t available I called the after sales/warranty and was advised to go and get a quote from a local garage as the nearest warranty was too far away. Was advised not to use Halfords for the battery, but at this point, since two people have advised me to buy and have not specified from where to and not to buy I did not think it was such a big deal. Aftersales refuses to refund/pay for the battery. 3 days without using the car. Second Breakdown - Alternator They have however agreed to fix the alternator. I took the car to a local garage and after so much discussion as Fowler's advised the garage to fix with a second-hand part and not a new part. I was told if I wanted I had two options, Fowlers would pick up the car and take down to their garage and fix the car. But judging for what fowlers has proposed to the garage guys I did not think it would be such of a good idea. Alternatively, they asked me to add £60 to the bill and they would pay for the fix using a new part instead from my local garage. I have agreed as I thought it was better this way since I would not know what part they would replace when they have the car with them. In the meantime tried several times to arrange to have the scratches and dents fixed. Could not get an agreed date. 7 days without using the car. Third Breakdown - Steering Wheel Hydraulics 6th of June I contacted fowlers finance again due to a noise in the steering wheel. Steering wheel pipe that carries the oil has bursten and all the oil has been drained. Claimed to be fixed but still making noises. Unable to get a good alignment on front wheels. A flapping noise coming from the front wheels. As if something was stuck to the wheel but not visible enough to find out what it is. I have had it aligned two times in two weeks, spent another £50, but drive shakes at 65 Mh. Got a quote from a local garage. After Sales/Warranty refuses to accept the work. Offered to collect the car and take down to their own mechanics. At this point, I asked to get it collected as I wished them to carry out the body work promised since I bought the car. I asked to send me a courtesy car. Fowlers refused to send me a courtesy car. I had to rent a car for this period. After proved the promise of the body work they agreed to carry out both works, mechanic and body work. Car returned without the body work done. Claimed the steering wheel was fixed, but still making noises. I have taken the car to the Vauxhall services and asked for a full report. I had to pay for the diagnosis a total of £108 The car still presenting the steering wheel rack issue, plus radiator is leaking. Spent £100 Took the car to Evan Hal Shawn to get the body work quote. Fowlers refused to approve the quote. Still scratches and dents not fixed. I have got a quote, again advised by fowlers and I had to pay for the quote a total value of £48 I agreed on the collection and had to pay £50 for the garage diagnosis. 21 days without the car. Fourth Breakdown - Re-fixing Steering Wheel Hydraulics Opened a case in Ombudsman. Aftersales then offered collection and a courtesy car to fix all the issues and put things right. After 4 weeks, they have replaced the steering wheel rack and claimed that carried out a full check with Vauxhall and both believes there is no problem with the car. Car returned, still making a rust noise when steering is operated, all the times. The flapping noise still persisting, they claim that it does not exist, and they could not find what the issue is, but still making the noise. The body work, they claim that due to the time frame imposed by ombudsman they could not get the body work done and they asked me if I can get a quote in a local body work dealer and they will pay for it. I regrettably accepted as it was 4 weeks without the car but I have done it before, spend money getting the quote and they refused to pay for it. Not sure if they will do it this time. I don’t believe they have carried out any other fixes or perhaps they have only covered the basics to earn more time or to simply see if I would let it go, but the truth is, I won’t. The car still making noises in the steering wheel. The car still making the flapping noise. Not sure if the radiator is fixed as there’s no acknowledgement of it, completely ignored. The car still not getting balance. It shakes over 65 miles an hour. 28 days without the car. Fifth Breakdown - EGR Valve By then, my wife is 39 weeks pregnant and I’m worried I will have a transportation at my disposal when I’m paying for it. I know I could get a taxi, get a friend to give us a lift if we need but since I’m paying, a lot of money, for a car, I would expect it would be fit for purpose. The steering wheel still making noises. I took the car to carry out the standard services, since is my duty to get it done, such as change oil, air filter, oil filter, have it check for any other potential issue, being proactive really. Soon as I got the car, I got this done. I thought, I’m ready to complete the final tasks on the weekend and wait for the due date, but on the first trip, the car stops working in the middle of the main busy road with my pregnant wife and my mother who came over to stay with us and help us with the baby. I called breakdown services and they tailed me to my local garage. Obviously, the issue has nothing to do with the services. Dropped the car on Saturday 17/09/2016. Local garage investigated. Gave the quote. EGR valve was broken. £300 to fix. Monday spoke with the aftersales and asked them to help me getting this fixed as soon as possible as I need the car. Waited until last Saturday 24/09/2016. On Saturday after sending emails and getting no response, I phoned multiple numbers, it rings, a lot, but I after insisting I managed to get through to the after sales who advised that I would have to wait until Monday to get someone to pay the invoice so I could pick up the car from the garage. I felt that I had already waited for too long and since I need the car due to my wife is giving birth at any moment I said I wanted the car on that day and I was walking towards the garage. He then advised the only option would be that I pay for the invoice and on Monday 26th of September 2016, I would get the refund for the invoice paid. I asked to send me an email as historically I would not trust just his words, I wanted in writing, waited, he wrote the email. I have then paid the invoice and sent a screenshot of the invoice and I have not received any acknowledgement neither from him or the other contacts involved in the conversation. I have not had anything refunded on Monday neither on Tuesday, today’s date (27th of September 2016). 7 days without the car. I got the car, and I can confirm that the car is shaking when you get on near 70 miles an hour. The rusty noise when steering, well, all the times. I have not had any acknowledgement of the radiator since I have had the report from Vauxhall. What are my conclusions? This company is not reliable and considering all the multiple issues, the awkwardness to get things done and being lied about fixes that have not been fixed. From the beginning, I feel that I have been pushed to the side to accept the circumstance when all I wanted is to be able to have a mean of transportation. I understand my credit is not in perfect conditions and I expected to pay a higher APR for it and not have a broken unreliable car. I feel that I have to be given something not fit for purpose and paying a very high price for it. How do I wish things to put right? I want to return the car and have the hire purchase ended as soon as possible without any penalties or fees of any kind so I can get on with my life as far away as possible from any involvement with this company as I don’t feel I have been treated in fairness besides paying a very high price for a useless good. Reputation Just do a simple search online for the company, its owner and watch the watchdog video available online to see what sort of deal they do make. It is trued in every way as I am the true proof of being dealt with the unfair manner in which is part of their culture among all the employees, from the top head leader all the way down to everyone that I had contact with. What next? I hope I get your help to lease between myself, Fowlers and the sister company The car finance company who I have the hire agreement within my favour as I am the only one losing out with a useless car. From here I will only escalate until I get the result that I believe is what I deserve for being mistreated. They have got away with this for far too long.

Firstly the staff at the Bristol branch are really good!! It's the after sales care that let's fowlers down. I Have had to take my car to two different garages the first garage would not release my car until they had payment which took 2 days so I had to wait even though the car was ready THIS WAS BECAUSE OF PREVIOUS issues with them getting payment!!Then it went into another garage, again the quote was authorised by after sales team, difference this time I had to pay for the work and was assured I would be reimbursed, received an email a week ago saying the money would be in my account which surprise surprise it wasn't I am since been told that there are issues with their company bank account, with over a week !!!! Really ??? I had no courtesy call to tell me this and if there is an issue why not send a cheque.... would I get away with saying there's an issue with my account and I can't make my payments!!!! I think not... So again AFTER SALES SHOCKING! !!

Brought a astra in march from bristol branch who was really nice helpful.few months in brakes starting going.then exhaust has hole in fumes coming into the car making me very unwell had a letter from finance company saying there unable to assist there saying ive done to many miles wear and tear 77.681 when brought it now on 80.555 nearly two months gone by ive refused to pay so now cars been cut off by black box so cant get fumes admissions checked nor it looked at all garage refuse to give me quote as they say company take to long to pay for any work so car less there still exspect there money after car made me and my children poorly

Bought a vehicle of them 6 weeks ago, vehicle developed a fault with the flywheel the very same day, reported fault to them and was advised to take it to my local garage for a qoute as id bought there so called extended warranty and fowlers refused for the work to be carried out and said they would do it themselves at which point i asked if a courtesy car would be available because they said they would need the car for approx a week to do a 6 hour job? and then tbe excuses start of theres no cars availble etc etc after this went on for weeks i gave them the option to do it with no courtesy car and yet again the excuses started anyhow they have finally done the work and what a joke!! car returnd to me and has coverd around 150 miles in there possesion, mud trampled into both front footwells, my items fro the boot just chucked into the rear of the car when they had NO reason to go in the boot items MISSING from the car. SERIOUSLY PEOPLE DONT MAKE THE MISTAKE I HAVE AND DONT BUY FROM FOWLERS FINANCE THERE A JOKE!!! MY ADVICE IF YOU HAVE TO GET A CAR THIS WAY IS DONT GO THROUGH FOWLERS GO DIRECT TO THE CAR FINANCE COMPANY WHO SUPPLY THE FINANCE AND GO TO A DIFFERENT DEALER

My sales man has been amazing with helping me get the car i wanted from beginning to end he has gone above and beyond to help me espceially with the fact that i didnt/dont have much of a voice. And although the deal is done he is still there if i need the guy is amazing and a credit to fowlers, The whole process in the end didnt even feel like a sales deal. Thank you for everything you have done for me.

Enquirer about a vehicle on Friday afternoon, had a phone call within the hour. Dealt with a fantastic guy who went above and beyond all expectations! By Saturday afternoon all finance deals were done and dusted and picked up a beautiful Astra yesterday afternoon! Thanks,would deal with you again and hope to speak to you again in 3 yrs..... Good luck in your future.

Bought a Corsa off of these 2 days ago. There was a little bit of a wait for the car to turn up but the company bent over backwards to accomodatw me and even bought me some dinner while i waited :)