Fantastic support & service

Click here if this is your business
The Diamond Store www.thediamondstore.co.uk
★★★★☆
3.9
74.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Click here if this is your business

RHarty's review of The Diamond Store www.thediamondstore.co.uk

“Fantastic support and service”

★★★★★

written by RHarty on 25/01/2017

Purchased my partners engagement ring from The Diamond Store in 2016.
Arrived beautifully packaged and in great time.
Through my own fault ,I ordered he wrong size.
They arranged the paperwork for collection immediately and dealt with my concern as professionally as I could have asked for.
New ring came back as soon as was ready.
Have to say a big thanks to the lady at The Diamond Store as her communication on any queries I had and her help with dealing with any queries has always been at as high a standard as I could have asked for.
As purchasing something like this online can be quite worrying but her communication and support put those worries at ease.

  • Halo Engagement Ring

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Stephanieeleanor's Response to RHarty's Review

Written on: 10/06/2020

Is your ring still in good nick?

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0