Awful service

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The Diamond Store www.thediamondstore.co.uk
★★★★☆
3.9
From 250 reviews
74.0% of users recommend this

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notever58's review of The Diamond Store www.thediamondstore.co.uk

“Awful service”

★☆☆☆☆

written by notever58 on 19/12/2018

Awful service. Site shows products but not their stock levels which makes you believe they have what you want. After ordering an email tells me item not in stock so will take up to 7 days to arrive, so due today 19th Dec. Emailed customer service to get answers but yet to receive a reply. I then receive an email telling me I will get another email before 11 am toady with a 1hr delivery slot. No email but using tracking number it shows item will be delivered tomorrow 20th and again I will get an email with a delivery slot. Waste of time, if it does arrive it will be going back unopened, I wouldn't give them my business. Suggest you avoid.

  • Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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