First Class Watches - www.firstclasswatches.co.uk

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First Class Watches - www.firstclasswatches.co.uk
★★★★★
5.0
99.0% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

“"creme de la creme"”

★★★★★

written by mrivanvictory on 15/11/2020

The best internet online store in the United Kingdom by excellence to buy watches online,excellent customer service with prompt responses to e-mails also very attentive,i will recommend this online store to everybody out there.The customer can also submit their offers for acceptance or rejection,so that is another good feature,meaning that if lucky some money can be saved and get a good deal,also the customer has now the ability to pay for customs duties meaning that when the parcel arrives at destination nothing else has got to be payed,however,before making a purchase toggle hard in order to get the best deal possible if the offer is rejected when submitting the offer via their website it is better to send them an e-mail and wait for their response before submitting the order via their website,in the majority of the cases a best offer is given and the customer can save in most cases a good percentage 100 pounds the very least and sometimes even over(although this always is not the case),the most popular brand sold are g-shocks and edifices.

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“Didn't Let me down”

★★★★★

written by SSSutton on 16/12/2016

Ordered a watch for Christmas from another firm and kept getting e-mails of delays. last delay was for delivery in the New Year. Blamed manufacturer.First Class had same watch available and in stock and at a very good price. Canceled other order and sent off new order to First Class. They shipped next day Via Royal Mail First Class (postage included in price) and following mornibg package arrived at my front door at 11 A.M. great service and saved our Christmas.

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“great service and product”

★★★★★

written by bigkevsuk on 01/10/2016

great watch great service great price,think that just tells you all you need to know, ordered watch forgot wrist size filled there online form in , watch arrived next day fitting perfectly other retailers selling same watch at over £100 more

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“First class, first place to go for watches!”

★★★★★

written by Stafford112 on 27/02/2014

Purchased my Seiko watch on 24/2 and received it the following day and free of charge. Which is an excellent service. The watch was very well packaged. It came with the Seiko documents, box and warranty card. The customer after service was exceptional as the watch was a little tight so they are sending me two links free of charge. I would recommend FCW to anybody. Very nice outfit!

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“Customer Service”

★★★★★

written by on 19/02/2014

When I phoned Customer Service regarding the status of my order the person was very helpful and answered my query straight away I was very pleased with the prompt service that I received

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“Elegant watch, speedy secure FedEx delivery to RSA.”

★★★★★

written by on 15/02/2014

Ordered item on Saturday morning from UK. Received item on Wednesday afternoon in RSA. Efficient and effective service with FedEx tracking. Superb watch, my wife adores it. Great Service, Thank you again First Class Watches. The watch is perfect for my wife!

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“Really Good Service”

★★★★☆

written by on 07/02/2014

The quality of the watch was superb and great value for money. It is extremely elegant, for day to day wear or for those special occasions. When the item was in stock, the speed of delivery from First Class Watches was exceptional as I received it the day after they advised me the watch was being distributed. I was extremely pleased they delivered the watch to my place of work at my request, although I wished they had remembered to take out a couple of the links as the watch was a little too big. However, it was not a problem to remove these at the local jewellers for £5.00. To be fair it would be difficult for First Class Watch to remove the links as it did need to be measured when I received this. I would highly recommend the watch to anyone and would also recommend First Class Watches :-)

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“Best online watch price and service”

★★★★★

written by Rob2017 on 05/02/2014

I stumbled across First Class Watched while looking for ideas for a new watch for myself but planning to buy from a high street jewellers. I found the site very easy to use and being able to speak online to an advisor very helpfull. I opted to buy my watches with the pay 4 later scheme which I again found very easy and quick. After I placed my order I rang to enquire if it could be dilivered to another address as I wasn't going to be in to revive it. The advisor I spoke to was very helpful and changing the delivery address wasn't a problem to him. My order was placed 2pm one day and my watches arrived before 10am the next day. An excellent service and excellent customer services.

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“THE BEST”

★★★★★

written by on 04/02/2014

Had the best experience when purchasing my watch, I will not be shopping anywhere else for my next timepiece. First Class Watches offer a FIRST CLASS SERVICE & PRICE.

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“service”

★★★★★

written by budrick on 03/02/2014

when calling customer service it was refreshing to chat with a fellow brit very help full and did not rush the conversation a key factor on my purchace from f c w now looking to buy dreyfuss watch for hubby as they have an exellent deal on with over 350 pounds off rrp f c w they have an exellent web site with a informative discripion of goods on sale

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“Excellent Service and Products”

★★★★★

written by on 25/01/2014

I highly recommend First Class Watches. The web site is very well laid out and easy to navigate and descriptions accurate. The watch was purchased on Sunday and arrived Tuesday morning as stated. It's a beautiful watch, good quality, classy look, even better than shown on the web site. The whole of experience of buying from First Class Watches has been a breeze! Their Customer Service is par excellent. Look forward to ordering from them again in the near future.

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“First Class Service”

★★★★★

written by garyhobson1980 on 24/01/2014

I was searching for a Seiko watch at a lower price than italian sellers, but with all the warranties and service that you can find at a normal seller. I choose FCW because of the site, it looked very well built and had quality certificates on the bottom. I liked the images and how the products are presented, so I decided to make the purchase. I was not sure about purchasing on the internet but the quality certificates helped me in the decision. The procedure for buying was very easy and everything was explained very well, and you have the impression of a site that cares about real people, probably because of the fact that they are also a jeweler shop in England. Customer service is also very professional and kind, and they take care of the customer, as well as of the transaction. The partnership with FedEx is also a plus, the delivery is not expensive and it is possible to track the package and you know in advance when your package will be delivered to you. Good experience!

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“First Class Watches are excellent to work with. ”

★★★★★

written by Willav8r on 19/01/2014

I would highly recommend First Class Watches. They have an excellent selection of watches, great communications, and very fast delivery. After much research I finally found my perfect watch(Citizen BJ9140-05E), but then I found out that it is not produced any longer. I live in the U.S. and was unable to find it here but First Class Watches in the U.K. still has this model in stock. After placing my order I received confirmation emails and tracking information immediately. My watch was in my hands in only two days. If making a purchase out of country I would recommend notifying your bank. My bank initially thought it may be a fraudulent charge so I had to clear that up. As far as this particular model goes, I am very pleased and would highly recommend it to anyone. I did not like the green canvas fabric strap, and I bought this watch with the intentions of replacing it. Actually, I ordered a black leather strap(DiModell Chronissimo) at the same time. It looks fantastic with this Citizen. The watch is analog, solar powered, has a seperate dual time zone that can be set to any time in the world, and a second hand. It is extremely accurate and any light source recharges the battery which lasts approximately 15 years.

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“Citizen eco-drive”

★★★★★

written by on 17/01/2014

So pleased to have found this site. Put order in on a Friday night watch arrived Monday am. Lowest price of the many sites looked at, watch fitting is offered for free Will use again if need.

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“A SERVICE YOU CAN TRUST”

★★★★★

written by michaelmeager on 14/01/2014

A FIRST CLASS SERVICE FROM FIRST CLASS WATCHES.I RECEIVED AN IMMEDIATE RESPONSE TO E.MAIL QUESTIONS IN A POLITE AND INFORMATIVE MANNER AND WAS EVEN OFFERED A DISCOUNT ON THE ITEM OF INTEREST!! WHEN ORDERED THIS ITEM WAS DISPATCHED QUICKLY AND SECURELY.I WOULD NOT HESITATE TO USE THIS COMPANY AGAIN.

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“First class watches ”

★★★★★

written by Smoothwheels on 12/01/2014

Great service from what only can be described as a professional company offering first class products and a first class service ,,,,at a really competitive price . Ordered one day DELIVERD the next , will be purchasing from them again soon I hope .

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“customer service review”

★★★★★

written by normakira6 on 24/12/2013

i contacted customer service on a few occasions and their reply was always prompt and my questions answered promptly. one watch i had ordered was out of stock and the item would not be back until up to 6 weeks. i hunted aroynd mire on the same site to get somethibg similar and i found one but it was more expensive so i asked firsy class watches if they would reduce it they replied instantaneously and they let me have it cheaper bearing in mind this web site was about the cheapest anyway. excellent service. thank you F.C. Watches

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“in time for christmas”

★★★★★

written by farthingbundle on 16/12/2013

Ounce again First class Watch gang came through. Great watch and on time dispute there delivery stuck at customs. No old bull I have used them twice now and will again with no hesitation. Many thanks....

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“Outstanding Customer Service”

★★★★★

written by on 15/12/2013

Outstanding customer service from initial order through to delivery, kept informed by email every step of the way by being able to track delivery. Excellent communication throughout.

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“First Class Watches _service and comunication with...”

★★★★★

written by Larisa26564 on 13/12/2013

The First Class Watches is very professional, well organized and client-oriented company with very flexible price discounting. I ordered watches on 18 Nov 2013 and had notification about my order after half of hour since I have put "submit". I live so far from UK but my order was delivered within three week - it is extremely fast for Russia. The First Class Watches team supported me during whole time of shipment and I knew about the order status at each moment. I would like to recommend this company due to their honesty, accuracy and responsibility. I will exactly order the next watches in The First Class Watches.

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