Congenial Diamonds Reviews - www.congenialdiamonds.co.uk

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Latest Reviews

★★★★★

“Engagement Ring”

Written on: 21/02/2018 by Cannon353 (1 review written)

Helpful, straightforward, hassle free service with excellent results… Read Full Review

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★★★★★

“Extremely happy with my diamond engagement ring”

Written on: 26/11/2016 by Ellie_79 (1 review written)

I couldn't be happier with my engagement ring. I simply can't stop looking at it. I highly recommend Congenial Diamonds for making the daunting search for my engagement ring a very pleasant one. Having spent a lot of time researching online and also high street jewellers, I took the plunge and called Congenial Diamonds for my favourite style. Their customer service was faultless. They were very patient answering my questions and helping me decide on the colour and clarity of the diamond that I… Read Full Review

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★★★★★

“5 stars for advice, value and service provided”

Written on: 03/09/2016 by FayeHA (1 review written)

Having received an excellent service when we bought my diamond engagement ring from Congenial Diamonds 8 months ago, we booked an appointment for our wedding rings in their showroom in Guildford. Our appointment was relaxed and informative. A big thank you to Filip who spend a couple of hours with us, giving us his full attention and the opportunity to try out a variety of styles and finishes we didn't even know were available. We were impressed with the choice, in particular when it came to my… Read Full Review

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★★★★★

“Brilliant, friendly service ”

Written on: 28/06/2016 by Asym (1 review written)

We are getting married in September and I was really struggling to find a wedding ring I loved. After many (many) hours searching local jewellers and online I found the perfect ring at Congenial Diamonds. I was a bit nervous buying a ring online without being able to see it in real life and try it on but after reading all the good reviews I decided to go for it - it was the only one I'd seen that I really liked. I'm so glad I did, she was so helpful on the phone and I had regular emails from… Read Full Review

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★★★★★

“Professional and helpful”

Written on: 09/05/2016 by Oxo73 (1 review written)

Extremely impressed with the patience and helpful approach provided by the person I dealt with  at the showroom in Guildford. We were hesitant to buy a diamond ring online. So we booked an appointment at the showroom. My fiancee and I must have spend over 2 hours going through a number of engagement ring designs and discussing different options. There wasn't any time while we were there that we felt rushed or pressured in making a decision. In the end we selected a stunning three stone… Read Full Review

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★★★★★

“Beautiful engagement ring”

Written on: 23/02/2016 by A_Power (1 review written)

They were great in assisting me with the purchase of an engagement ring. Their professionalism throughout the process was first class and the quality cannot be faulted. Fiancee and me very happy :)… Read Full Review

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★★★★★

“Exceptional quality and great value for money”

Written on: 19/02/2016 by EmanuelaAttard (1 review written)

We have looked at many rings, both at the local jewellery shops and online. In our opinion, the three stone engagement ring we chose from Congenial diamonds is excellent quality and value for our money. We called their customer service to ask whether the diamond came with a certificate. They confirmed it did. We found this very important as it gave us the reassurance on the quality of the diamond we were purchasing. We were very happy with the non pushy and friendly advice we received. We will… Read Full Review

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★★★★★

“Stunning engagement ring, great service!”

Written on: 19/02/2016 by JosephCauchi (1 review written)

Having done my research at the local jewellers and on the web, I finally found the engagement ring I have been looking for on the Congenial Diamonds website. It was easy to order online and it arrived in just over two weeks. It's exactly what I wished for and it is actually looks much better than the video and images on their website. To top it all up, I received great customer service who kept me updated of the progress and delivery timings. Would recommend to friends and would definitely buy… Read Full Review

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★★★★★

“Great service, Beautiful result!”

Written on: 26/01/2016 by Houkje (1 review written)

In November 2015 my husband wanted to buy me an eternity ring, but after looking far and wide was unable to find a ring that suited me. Until he found the Congenial Diamonds website! On the site we found a 5-diamond yellow gold ring we liked, and I wanted to make sure the dimensions of the ring as on the website would exactly fit with my wedding and engagement ring (I wanted to wear the three rings together). I tried calling Congenial Diamonds to discuss height, width and size of the band and… Read Full Review

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★★★★★

“Helpful service and absolutely beautiful rings”

Written on: 28/12/2015 by DJ_Jonah (1 review written)

After months looking in shops for a design that my fiancee likes, we saw a stunning ring on their website. My fiancee just fell in love with it. However it was slightly out of our budget. So we called to ask how we could have the ring customised to fit in our price range. The person we spoke to from their customer service was absolutely brilliant. Very patient and helpful with our demands. We were happy with the advice and placed the order on that basis. We received the ring a few weeks ago and… Read Full Review

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★★★★★

“Exceptional service, help, quality and value”

Written on: 03/12/2015 by RyanL (2 reviews written)

Trying to find the right engagement ring had been a nightmare online and in regular high street stores. I had a few questions with them through the website and then made arrangements to visit them to select a style and design of the ring. I met with one of the team and we spent the best part of an hour going through various options and choices to suit the style and budget. I was really happy with the amount of help and support I got and how I was put at ease whist selecting the ring style and… Read Full Review

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★★★★★

“brilliant jewellers”

Written on: 08/11/2015 by joey2015 (1 review written)

great service, great products would recommend to anyone. They made the perfect engagement ring for me. I will definitely be getting them to do our wedding rings… Read Full Review

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★★★★☆

“Quality earrings, priced competitively”

Written on: 06/10/2015 by puRoberts18 (1 review written)

The earrings I bought for my wife were exactly what I wanted them to be. Very pleased for the price I paid for them. Order and delivery went very smooth… Read Full Review

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★★★★★

“Great company to deal with”

Written on: 26/05/2015 by Colby162 (1 review written)

The customer experience has been fantastic, from my initial call to their customer service right through to the delivery of my purchase. Their staff are professional, friendly and not pushy. It was very easy to place the order via their website and the diamond earrings I chose for my partner arrived in a beautiful wooden box. I can't wait to present them to her for her birthday in a few weeks time. They have extraordinary sparkle. I would not hesitate to purchase from them again… Read Full Review

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★★★★★

“Amazing Jewellery, Customer Service and Craftmanship”

Written on: 31/10/2014

Job 1: Find a girl worthy of putting a ring on - CHECK! Job 2: Find a ring worthy of going on said girl - CHECK! - Thanks to Congenial Diamonds :-) When the time came to go 'Ring shopping' I had no idea where to start. I had a rough mental picture of what it was I was looking for and a certain price point I was aiming at. I searched the usual high street jewelers and the independent ones in my local (and not so local) area and couldn't find anything remotely close to what I was after, so… Read Full Review

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★★★★★

“Positive experience”

Written on: 27/08/2014

It was my partner who found the cluster diamond engagement ring she wanted on Congenial's website. I was happy with her choice. I was able to customise the diamond details through their website to give her the ring she wanted while staying within my budget. We contacted their customer services to answer a few questions we had and took the opportunity to order the ring over the phone. The ring arrived nicely packaged and as shown on the website. I am very pleased with the quality of the ring and… Read Full Review

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★★★★★

“Outstanding service”

Written on: 05/05/2014 by Tina_S (1 review written)

The customer experience has been fantastic. Very impressed with their personalised service and attention to detail. I would not hesitate to purchase from them again… Read Full Review

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★★★★★

“Nice necklace at an affordable price”

Written on: 15/03/2014 by G_Howard (1 review written)

The best place online for diamond necklaces. I bought my wife a heart shaped necklace in white gold, which she absolutely loves wearing every day. I found their website easy to use and their prices very competitive. Ordering online was easy. I would pick them again next time I want to buy diamond jewellery… Read Full Review

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★★★★★

“Friendly expert advice. Great rings”

Written on: 15/02/2014 by Jo_B81 (1 review written)

We spotted a lovely diamond engagement ring on their website and arranged to view it at their shop. Really happy with the advice received and the professional service. The ring was delivered earlier than we expected and it looks exactly like the video on their website. Definitely recommend to friends and family… Read Full Review

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★★★★★

“Superb value and quality”

Written on: 14/01/2014 by D_Stokes (1 review written)

Very pleased with the rings we ordered from Congenial diamonds. We spent many a Saturdays looking at wedding rings in jewellery shops. But they were either above our budget or very plain and unexciting. So we looked online and found what we after on Congenial's website. We chose a two colour wedding ring for me and a gold wedding ring with interspaced diamonds for my fiancée. The ordering was hassle free and the rings were delivered within the timeframe they gave us with the order form. Would… Read Full Review

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