Alexander Jewellers www.alexander-jewellery.co.uk

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Alexander Jewellers www.alexander-jewellery.co.uk
★★★★★
4.8
96.0% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

“Excellent service”

★★★★★

written by Estelle200671 on 29/03/2015

Ordered a bracelet which arrived on time as expected and beautifully packaged. I received excellent advice upon deciding which bracelet to purchase so overall very happy with the product, personal service and fast delivery. Will definitely recommend to friends and family.

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“Amazing!”

★★★★★

written by 296Flynn on 12/03/2015

Really pleased with this company. Excellent website and easy to use. Delivery was also very speedy! Will shop here again.

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“Fantastic Service!”

★★★★★

written by SamuelBain489 on 21/01/2015

Recently purchased from Alexander Jewellers and I received great service. Website was easy to navigate and received my items well within the advised timescales. My item was also perfectly packaged. Would def recommend to friends and family.

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“Problem With Website Pricing Errors”

★☆☆☆☆

written by swnokia on 02/12/2014

The website has a pricing problem, described as a 'glitch' by the Website and Marketing manager. Which has resulted in the refusal to fully supply a confirmed and paid order. Not very helpful in resolving the problem and refuses to discuss. The rest of the order took ages to arrive. Luckily, The Jewel Hut (online) was able to supply what I wanted the next day.

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“Professional & Efficient Service”

★★★★★

written by dawnvernon on 30/10/2014

One of the few places that had stock of a discontinued charm I wanted to purchase. Prices are excellent. Website was easy to use. My questions were answered promptly. Staff were attentive and helpful and nothing was to much trouble. My order arrived next day, packaged beautifully. Brilliant!

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“online purchase”

★★★★★

written by hayleebec on 10/10/2014

cannot fault the service, had been looking for this particular charm which is now discontinued, thankyou very much would recommend quick delivery

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“Helpful, efficient, quick”

★★★★★

written by LeoDale on 18/09/2014

Wanted a Longines Evidenza ladies watch to replace lost one, found it on other sites, and asked Alexander Jewellers if they would price match. They said yes, and would arrange to order direct from Longines and then get it delivered to me. Only took 5 days from payment to when I received it. Packaging was excellent, wrapped in bubble wrap twice. Watch has come in all original packaging with stamped warranty card. Received great service from the Marketing & Web Manager at Alexander Jewellers, she kept me fully informed by email.

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“Good Service”

★★★★★

written by Mendozafe149 on 21/08/2014

Website easy to use and the best price I could find. Watch promptly delivered after ordering and well packed with stamped warranty card.

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“Ordered item is out of stock - birthday ruined”

★☆☆☆☆

written by EstebanWilson249 on 14/08/2014

I have ordered a Hugo Boss watch on a Saturday, only that on Monday morning they let me know, they actually have no stock and they will not have any. Got a refund, but spent the entire weekend really glad, that my husband will be really happy about the watch. Then on Monday had to find something else quickly - thanks for that Alexander Jewellers, it's a priceless experience for my husband's 40th :(( Asked them if they can offer something else then instead, as it's their mistake - no help.

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“Great Service ”

★★★★★

written by Max150 on 06/08/2014

Great website and service. I purchased 2 Pandora clips which were a great price which arrived very quickly with all the original Pandora gift wrap. Thank you would highly recommend.

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“fantastic service ”

★★★★★

written by Houghton66 on 28/07/2014

Great store, found the items quickly and at a great price. Item arrived quickly, packaging was great. Will definitley be using again.

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“Excellent service, highly recommended!”

★★★★★

written by Ianx376 on 26/07/2014

I bought some Pandora charms via the website, very good prices and fast delivery, thanks!

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“Excellent service!”

★★★★★

written by Russell255 on 19/07/2014

Could not fault the service, from the prompt answer to my enquiry to the delivery of the watch ( next day ). I would not hesitate in recommending this jeweller.

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“Amazing service”

★★★★★

written by 330McGarry on 17/07/2014

Thank you....it's an amazing quick service, ordered twice now, no problems, always kept up to date with delivery. Can't wait to use again. Easy to find on the internet, easy website to look around.

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“superb service great site”

★★★★★

written by meggsie on 10/07/2014

I love the website its easy to navigate its clear and concise. Ordering is easy no hassles, and delivery is just as it says fabulous will use this site again. The prices are competitive too with lots of bargains to be had too good choice of things. love it

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“Excellent all round service”

★★★★★

written by on 30/06/2014

I have ordered from Alexander Jewellers several times now, and have always been extremely pleased with the service and product I have received. Fast to dispatch and great communication are the main reasons I keep returning. Highly recommend this on-line retailer.

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“Fantatsic Service !!”

★★★★★

written by joroper100 on 17/06/2014

I price matched a watch with them. Wtihin a couple of hours all was sorted and shipped the same day !! Brilliant and speedy service !! Cant fault them !! Really good value for money ! And fantasic customer service!! Will definitely be going back again !! Awaiting delivery but expected tomorrow as only ordered yesterday !!

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“Easy viewing and ordering”

★★★★★

written by on 04/06/2014

Used this company for the 1st time and was able to select item easily from.the website. Registering and ordering was simle too. Would use again

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“Quality product, great packaging and service”

★★★★★

written by WendyShaffer476 on 01/06/2014

Fantastic service and value

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“Excellent Service”

★★★★★

written by pepperno1 on 19/05/2014

Most impressed with the speed of delivery, and the item was just as described. Will definitely use again A1 service

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Asked by Laurieh21 on 11th December 2014 Report this content
I am considering purchasing one of their Rotary Verbier watches code lb08153/16. Can you confirm that this watch is authentic? Could you also please confirm the colour of the strap is it more rose gold than what the image portrays or is it quite dark in colour? Many thanks for your help in advance.

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