Ink2U Reviews - www.ink2u.co.uk

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★★★★☆
3.8 / 5
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★☆☆☆☆

“DO NOT TRUST THEM”

Written on: 14/01/2019 by markbatterham (1 review written)

SENT PAYMENT NO GOOD ,,NO REPLY TO EMAILS NUMBER ON INVOICE CUT OFF ,,JUST DO NOT USE,,,,, MR M BATTERHAM… Read Full Review

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Was this review helpful? 2 0
★☆☆☆☆

“wrong cartridge delivered”

Written on: 10/10/2018 by rwt-ink (1 review written)

hey delivered the wrong cartridge and simply fail to answer any emails or queries via their web portal - to be avoided like the plague… Read Full Review

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Was this review helpful? 1 0
★☆☆☆☆

“Still no promised refund after 5 months”

Written on: 14/09/2018 by janecumming (1 review written)

Ink2u sent the wrong cartridges, so I sent them back, they promised a refund after many emails and trying to contact them I still have not received a refund or a reply to my messages. I would not recommend them now. I have tried every way to contact them without success. I will be going to trading standards… Read Full Review

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Was this review helpful? 3 1
★☆☆☆☆

“What has happened to Ink2u?”

Written on: 11/08/2018 by PabloFernandez322 (1 review written)

Have used this company for years and ordered as usual. But this time no cartridge arrived. There is no connectable phone number and no response to numerous emails. Not acceptable to take your money with no delivery. I see similar recent experiences on here. I plan to take this further but sadly I suggest that you avoid this company… Read Full Review

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Was this review helpful? 7 1
★☆☆☆☆

“Reported to Trading Standards”

Written on: 31/07/2018 by 351McIntyre (1 review written)

I have reported them to my bank for taking money and not delivering goods. They suggested I also contact trading standards to see if this company is already on their radar. They ignore emails and their phone numbers are invalid. This fraudulent website must be suspended immediately. I reported their site to their registra - Fasthosts, and Google. If they have taken your money and not delivered goods I suggest you do the same… Read Full Review

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Was this review helpful? 7 1
★☆☆☆☆

“No customer service!”

Written on: 31/07/2018 by Dixonil453 (1 review written)

I received my replacement toner very quickly. However. It didn’t work. I have spent a week emailing them asking for a replacement or refund and have had absolutely no response. I am not going to leave it there. It may only be £30 to them but it is my £30. If necessary I will involve a solicitor as I am assured that as they are in the wrong I will be awarded that cost as well. They just want money… Read Full Review

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Was this review helpful? 4 1
★☆☆☆☆

“No longer trustworthy”

Written on: 24/06/2018 by Eddieu262 (1 review written)

Used them for years never had an issue, always sent cartridges back and got something for it, however this last time I doubled up the amount to send back and nothing, just a we will investigate, still nothing weeks later. No longer using them, plenty of cheaper places, they've lost a loyal customer… Read Full Review

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Was this review helpful? 2 1
★☆☆☆☆

“awful customer services”

Written on: 04/10/2017 by mdf73 (1 review written)

cartridges were not compatible so were faulty ,returned them at my own cost,was refunded but not for the postage when i emailed asking about postage i was met with really poor customer service "what else do you expect from us, to drive up to you and delivery the cash?" is what i was told when enquiring about refund of postage!! Shocking so you have been warned DO NOT BUY FROM THIS LOT… Read Full Review

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Was this review helpful? 1 3
★☆☆☆☆

“Poor Customer Service”

Written on: 30/03/2017 by abKennedy477 (1 review written)

I had been buying cartridges from this company for a while with no problem. As soon as I had my first problem ie printer stating cartridge not compatible, they didn't want to know. Told me as it was over 6 months since purchase, they couldn't help me. Had bought a few in one order to stock up. Would have thought customer service would be better for loyal customers. Wont bother using them again. As I said, happy to take my money - not happy to help with problems… Read Full Review

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Was this review helpful? 1 2
★☆☆☆☆

“NOT GOOD QUALITY ”

Written on: 27/01/2016 by 2DaveWax (1 review written)

The Cartridges did not work and very poor quality, think before ordering, best to order originals. Bad service as well. Shall not order again… Read Full Review

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Was this review helpful? 1 1
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