Diabolical is an understatement

“Diabolical is an understatement”

Written on: 02/03/2022

Have purchased several inks from them over the last few years. The price does reflect what you get, but this was acceptable to me.

What's not acceptable is an agreement on the return of unopened unused inks due to a printer change (which is advised as possible on their website for up to a year even) to then be told no credit to the account, no communication from company to even advise of no credit.

When chased, was told no credit would be given, no post back to me, and in fact they had been recycled!! Recycled ....... more like put back into stock and sold to another.

Whilst only circa £50 worth of ink, I would not recommend you use this company.
Service, communication, all poor! AVOID at all costs.