Worst Online Ordering Experience

ViveDecor.com- www.vivedecor.com
★★★★☆
4.3
82.0% of users recommend this
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Computo99's review of ViveDecor.com- www.vivedecor.com

“Worst Online Ordering Experience”

★☆☆☆☆

written by Computo99 on 21/07/2012

First of all I never write reviews on anything I purchase, but that all changed dealing with this company. This was the WORST online shopping experience I have ever had! I had ordered a set of folding barstools from this company because they were one of the few companies that showed they had an inventory of these particular bar stools in stock. Of course, that turned out to be false and the bar stools had to be back ordered. Tells me a lot about ViveDecor's supply chain system. So, I had not heard anything from the company about my order in over a month, so I inquired about the estimated delivery date - was given a date, that date promptly passed without any communication from the company. So, I inquired again about another month later and was given another delivery date, that date promptly passed, and agin without any communication from ViveDecor. Finally, after approximately TWO AND HALF MONTHS from my initial order date, I inquired again regarding a delivery date and was told my ordered had been CANCELLED! I did not request a cancellation! Terrible company, terrible communication.

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