Took them 18 days to tell me they cannot deliver my order

The Sleep Station - www.thesleepstation.co.uk
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annamcc's review of The Sleep Station - www.thesleepstation.co.uk

“Took them 18 days to tell me they cannot deliver my order ”

★☆☆☆☆

written by annamcc on 20/07/2016

I have ordered a wooden ottoman bed to be delivered to Isle of Wight. Last time I checked it was still in UK. I ordered 1st July and wanted the bed to be delivered on the 21st. On the 18 July they cancel my order as they just discover that they cannot deliver to Isle of Wight! If only I was informed about it earlier! This so unacceptable as I am going abroad and have no time to re-order the bed elsewhere. Do not use them - totally unreliable and not focused on customer circumstances.

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