Avoid.. Avoid.. Avoid rip off company!!!

Simply Stylish Sofas - www.simplystylishsofas.co.uk
★★★★☆
4.5
From 74 reviews
86.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

Jall10's review of Simply Stylish Sofas - www.simplystylishsofas.co.uk

“Avoid.. Avoid.. Avoid rip off company!!!”

★☆☆☆☆

written by Jall10 on 01/08/2015

I bought 3 sofas from simplystylishsofas and it is the worst internet
shopping experience I have ever had. They claim to be leather on all
hard wearing places when the truth is they are cheap, nasty, ill
fitting, falling to bits, imports from China. They promise a 14 day
returns policy but, that was not my experience and I was really unhappy
with the after sales service I received. They tried to send home serve
round to my home to repair the sofas, yet the sofas were less than 4
weeks old. I have reported them to trading standards as they are not
selling goods as advertised, seems I am not the first person to report
them. All I ask is that you do not buy from this company as I do not
want any family to go through what we did.

  • £ sofas £1150

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

write a review

Fionaoo's Response to Jall10's Review

Written on: 29/08/2015

a sofa is expected to last for 6 YEARS!

Reply to this comment

Jall10's reply to Fionaoo's Comment

Written on: 29/08/2015

The point I'm trying to get across is that the sofas are not sold as advertised and they contain no trace leather. Promise a 14 day returns policy, then chose to ignore all emails and messages you send them so you have no chance of returning them within the 14 days.

Reply to this comment

Simplystylishsofas's reply to Jall10's Comment

Written on: 01/09/2015

Hi,

For me to look into this for you could you please kindly supply me your order number? We take all complaints very seriously and always work closely with our customers to resolve any issues. If you feel we haven't helped you like we could, then please allow me to assist further.

Kind Regards
Simply Stylish Sofas

Reply to this comment

Jall10's reply to Simplystylishsofas's Comment

Written on: 03/09/2015

Simply Stylish Sofas..

You know exactly who I am as you messaged me through Ebay asking me to remove my review, so don't be playing the helpful card now.

Reply to this comment

Jall10's reply to Simplystylishsofas's Comment

Written on: 03/09/2015

Simply Stylish Sofas..

You know exactly who I am as you messaged me through Ebay asking me to remove my review, so don't be playing the helpful card now.

Reply to this comment
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!