What an absolute nightmare rediculas!!

SCS Sofas - www.scssofas.co.uk
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Scottyb1987's review of SCS Sofas - www.scssofas.co.uk

“What an absolute nightmare rediculas!! ”

★☆☆☆☆

written by Scottyb1987 on 03/04/2013

Bought my lazy boy Motown manual recliner 3/4 seater with sound system and an electric recliner chair matching oak tv stand coffee table side table and a RUG!!-- 10mm under lay and carpet for my front room -- I received 6mm underlay and was issued £30 refund ??bought on the 18th November 2012 I had 12 weeks to wait for for it to all arrive (jan 24th approx) on delivery I was missing my tv stand the sound system part so both sides of the sofa wasn't connected totally the wrong colour I ordered tan and got black!! The cable for the chair was split with wires poking out ( ideal for my 14 month old girl ) no rug, so today after endless calls and waiting it came perfect good delivery guys this time as they took all the packaging and my old sofa and chain back I was issued a refund of £300 is was including being given the rug for free--- guess what? No rug came today what a laugh and joke scs endless amounts of calls even this morning I rang to confirm delivery and see if I was getting the rug, the guy said he will ring me back shortly to see if the rug was out of the warehouse and on the van ... No call back and no rug.. I'm not trying to get everything free but this firm should not be on the scene £4000 I spent there if I got everything in finance it would of been perfect

1.wrong colour suite
2. Missing sound system
3. Chair plug dangerous!!
4.no rug
5. No matching television stand
6. 6mm underlay in stead of 10mm
7 I had to clean all the cut carpet and underlay

That's not bad going for £4000 not recommended by me and it seems we arnt the only ones in the same
Boat something needs to be done

  • Motown sound sofa chair furniture carpet underlay £4000

    Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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Kate_Scs's Response to Scottyb1987's Review

Written on: 04/04/2013

Hello,

Sorry to hear about this. If you are still struggling to get your rug delivered, please could you send me your account number and post code so I can look into this for you.

Many thanks,

Kate
The ScS Online Team

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Wolfburgman's reply to Kate_Scs's Comment

Written on: 18/04/2013

nice reply there from scs, at least after all your hassle and grief with a catalogue of blunders you might if you are lucky get a rug. don,t be too surprised if it comes at all to discover it,s the wrong size, wrong colour and 6mm thick. please let us all know how you get on.

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Scottyb1987's reply to Wolfburgman's Comment

Written on: 19/04/2013

Haha yeah I know I still need to reply with my details actually best try scs comment is always the same though like its generated but well see :) thanks

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Helenscs's reply to Scottyb1987's Comment

Written on: 08/05/2013

Hello

Did you manage to get this all sorted out?

Thanks

Helen
ScS Social Media Team

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Scottyb1987's reply to Helenscs's Comment

Written on: 08/05/2013

Hi no I haven't as yet I need to find my paper work to get the details I don't think il end up with it though but it's worth a shot
Thanks
Scott

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