written by Julandr on 20/08/2016
Spent approx $1700 on 2 love-seats. In a short period of time they started to CRACK THAN PEEL. After RTG would not do anything I made a complaint with Consumer Service (Gov agency). After much BS. Rooms To Go answers was to give me a little store credit but I had to spend a whole lot to get it. Why would I want more fake leather? Why would I allow them to rip me off more? Seriously!
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Roomstogo's Response to Julandr's Review
Written on: 24/08/2016
Wow! I’m sorry to hear about this. The offer that was made to you is based upon how long the customer has had the furniture beyond the one year manufacturer warranty that we provide. I would be happy to look over your account if you can email me with your order info.
Roomstogo's Response to Julandr's Review
Written on: 24/08/2016
Wow! I’m sorry to hear about this. The offer that was made to you is based upon how long the customer has had the furniture beyond the one year manufacturer warranty that we provide. I would be happy to look over your account if you can email me with your order info.