OakFurnitureLand.co.uk Reviews - www.oakfurnitureland.co.uk

★★★★★
4.6 / 5
93% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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OakFurnitureLand.co.uk www.oakfurnitureland.co.uk

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★☆☆☆☆

“Damaged items”

Written on: 30/04/2020 by Glenwilson1234 (1 review written)

Went to show room picked out several items spent over 4 k items arrived damaged not happy at all customer service is a joke will not be going back for any other items I’d rather go else where to refurbish my new house berry disappointing… Read Full Review

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★☆☆☆☆

“Poor customer service”

Written on: 28/03/2020

Purchasing from this company is a gamble. Their drivers will not let you check the goods after delivery and if it transpires that they are damaged (as was the case for us) then their Customer Service team insist on sending someone out to repair the damaged items rather than replace them… Read Full Review

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★★★★★

“Fabulous quality ”

Written on: 07/03/2020 by Neveragainharveys (2 reviews written)

We ordered several items online, but still went to a store after ordering just to be sure of what we were getting. When the items arrived the delivery guys placed the boxes into the rooms we instructed them to. It took a while to unpack as they were packed so well. I had to take a lot of rubbish to the tip, too! However, the quality of the furniture was superb. We fell in love with the high quality and feel of each item. It has transformed our home into something very special. We… Read Full Review

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★☆☆☆☆

“Do not go there ”

Written on: 18/02/2020 by jumpingjack15 (1 review written)

on buying from oak furniture land beware if you have any problems their after sales service is rubbish. They send someone from homeserve to have a look and make the decision that goes to oak furniture land. you cannot discuss it with any one there is no manager you can talk. We bought dinning room suite which is only 9 months old and 2 chairs have bad grain in them and they are roughing up and catching in your clothes. Apparently they say that is wear and tear and they are not interested. Wish… Read Full Review

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★★★☆☆

“FURNITURE EXCELLENT, DELIVERY/QUALITY CONTROL NOT SO GOOD”

Written on: 29/01/2020 by myrlyn (1 review written)

We furnished most of our new house with Oak Furnitureland products. Having received upwards of 60 boxes of furniture ranging from bed and wardrobes to tables, chests and sofas, I feel well qualified to comment. Overall, I consider that the quality of the furniture is excellent - well made, well finished and reliable in use. However, there are a few downsides to their business model, which customers are often not told by the salesmen in the showroom. The first and most serious failing is that… Read Full Review

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★☆☆☆☆

“avoid oak furniture land like the plague ”

Written on: 30/11/2019 by Jorgensen372 (1 review written)

We ordered in store 3 pieces of furniture at a cost of £1500 , we even paid extra for a bespoke service, being told in store don't worry the deliverymen will get it in anywhere and any room for you for a cost of £49.99 ... from ordering we have waited 4 weeks for delivery , today was meant to be the delivery day . the drivers arrived and looked in our home and said it wont fit , they had a template with them of the biggest bit or furniture and showed us and tried to see if there was a way… Read Full Review

Riche100's Comment

Written on: 02/12/2019

oakfurniture land have issued a full refund now . and have said sorry i believe

this was actioned by oak furniture land

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★★★★★

“Excellent delivery men”

Written on: 22/11/2019

I received a delivery of bedroom furniture today. I would like to thank the two delivery men who worked very hard putting the furniture into my bedroom. They where very polite and helpful. I am very grateful to them for all their help. I commend oak furniture land for employing such caring employees… Read Full Review

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★★★★★

“I am thrilled with my Armchair Sofa Bed. Its so well...”

Written on: 07/06/2019 by Upstairsokay (1 review written)

I am thrilled with my Armchair Sofa Bed. Its so well made and the finish is A1. I am so glad I took my time and chose the right company to order this from. There are lots on the market but this one has surpassed my expectations, so Thank you Oak Furniture land so very much. I am so very happy with this Armchair Sofa Bed. The delivery was excellent and the lads names are in my title as I wanted to let you know they were excellent and had to take off the packaging to get it upstairs.(You can type… Read Full Review

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★★★★★

“MEGA BARGAIN”

Written on: 07/06/2019 by Deltic1962 (1 review written)

I have just received my new leather electric recliner sofa and chair with free storage foot stool, I went in with a £500 budget for a new armchair and bought all of this for £750 out of clearance,BARGAIN !!! I’m so thrilled thank you ❤️❤️❤️❤️… Read Full Review

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