OakFurnitureLand.co.uk Reviews - www.oakfurnitureland.co.uk

★★★★★
4.6 / 5
93.0% of users recommend this
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OakFurnitureLand.co.uk www.oakfurnitureland.co.uk

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★☆☆☆☆

“Avoid at all costs. First order for £1,800 bedroom...”

Written on: 23/05/2011

Avoid at all costs. First order for £1,800 bedroom furniture took 8 weeks to come and only one driver in my area. However, we were pleased with the quality so ordered another wardrobe. 6 weeks later it arrived but was totally wrecked, looks like it was dropped off a lorry! A replacement was ordered and although delivery was promised in 2 weeks, 4 weeks later there is no sign of it. Customer 'service' have told me varying stories of whether the wardrobe has been collected by the carrier or… Read Full Review

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★★★☆☆

“i have to say after reading lots of reviews i was...”

Written on: 18/05/2011

i have to say after reading lots of reviews i was suprised when my order arrived,the quality is excellent and amazing value compared to the high street.The negatives was the delivery time i placed my order in febuary it was delivered in may! only after i agreed to choose a different type of chair.I have just placed an order for one more item to complete my lounge,after placing the order i received a call from the company asking if i wanted to order furniture wax she went on to say that if i… Read Full Review

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★☆☆☆☆

“We received our Cairo table and chairs last Friday. It...”

Written on: 09/05/2011 by devonbelle333 (1 review written)

We received our Cairo table and chairs last Friday. It has been scratched and has a blemish a few inches long. I contacted the company and their first offer was £30 compensation to keep the current table. If I was about to accept damaged goods I just as well have kept the old table. I was then advised they would send a repesentative to check and repair the product. I have had to settle for a refund, they will not replace. I paid my funds in good faith, 5 months ago, to receive goods in perfect… Read Full Review

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★★★★★

“I was rather sceptical about oakfurnitureland.co.uk,...”

Written on: 11/04/2011 by Tr1xx (7 reviews written)

I was rather sceptical about oakfurnitureland.co.uk, partially due to the fact that their prices seemed too good to be true. After placing an order with them for over £1000 though, I have to admit I was being rather unfair. The order was for a Cairo oak Welsh dresser, a Rivermead oak glazed hall storage/display unit and a Dakar oak TV stand/storage unit. As the order reached their £1000 threshold I was eligible for a huge free mirror too. The items were received about 6 weeks after placing the… Read Full Review

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★☆☆☆☆

“We ordered a desk from Oak furnitureland in Sep 10 at...”

Written on: 10/04/2011

We ordered a desk from Oak furnitureland in Sep 10 at the cost. It was due for delivery in Jan 11. When it failed to arrive, I contacted the Company and was told that because of supplier problems, delivery would now be Mar 11. Again it failed to arrive, and again I was told supplier problems meant that it would now not be delivered until Apr 11. Today, I have been told the order will not be fulfilled at all. I understand a number of customers have been affected and that although we will… Read Full Review

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★★★★☆

“We feel after reading several bad reviews that we...”

Written on: 27/03/2011

We feel after reading several bad reviews that we should let everyone know about our experience with Oak Furniture Land. We placed our order at the end of December 2010 for the Tokyo range ie large computer desk, sideboard and widescreen TV cabinet. We were told to expect end of February to beginning of March for delivery. It was a few days later than that in the end. We were very pleasantly surprised with the quality of the furniture when it came. It was very well packaged and we had no faults… Read Full Review

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★★★★★

“have just recieved 4 leather high back stools, quality...”

Written on: 23/03/2011

have just recieved 4 leather high back stools, quality is excellent, service was very efficient,polite and genuine people. would recomend to anyone that maybe looking for furniture for the home. i would sertainly use this company again end again. thank you OAK LAND.... JANICE DAVIES… Read Full Review

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★☆☆☆☆

“We went to Oakfurnitureland in Cheltenham from...”

Written on: 07/03/2011

We went to Oakfurnitureland in Cheltenham from Leamington to buy diningroom furniture. We had already had a bad experince with another company who deliver furniture without checking to see if the items match in colour and style, and when we asked the young salesman if the furniture items were checked before delivery we received a very curt "No way" reply. My answer was "you may have lost a sale in that case" He didn't stay to try to explain or listen to us as we wanted to speak to someone in… Read Full Review

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★★☆☆☆

“I ordered 2 bedside cabinets from a show room & was...”

Written on: 21/02/2011

I ordered 2 bedside cabinets from a show room & was bought a wardrobe as a gift. The guys in the showroom were great but it went downhill from there, only picking up again at the last minute with the second lot of delivery guys who were brill and who brought the replacement furniture. The first issue is that Oakland employ City Link - HOW is this company still afloat in this economic climate? They pay for man power, fuel, vehicles etc to keep delivering to your house day after day, even when… Read Full Review

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★☆☆☆☆

“Only good thing about the whole dreadful experience...”

Written on: 10/02/2011

Only good thing about the whole dreadful experience was the Customer service team are highly trained and professional in picking up the pieces and resolving the issues. Refund on time.
Delvery nightmare,snow led to usual haulier not doing it and order out sourced to cowboys who turned up without appointment and with no access left large furniture order in 6 inches of snow with snow falling.
Hauled 75kg item 15m to house. Table had 6 defects + 1 chair. No dismay or concern from Oakland. Uplifted… Read Full Review

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★★☆☆☆

“Ordered our lounge/dining furniture (TV cabinet,...”

Written on: 30/01/2011 by Linda Horner (1 review written)

Ordered our lounge/dining furniture (TV cabinet, display cabinet, table and 6 chairs, chest of drawers and nest of tables) which were delivered on time. Some faults identified at differing times over a few days. The nest of tables didn't fit together properly. The draw front on the chest of drawers was not level. The dining table has 2 panels with a groove around each, the gap was slightly uneven & marginally wider on a couple of sides. Oakland replaced the nest of tables without a problem &… Read Full Review

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★☆☆☆☆

“After placing 3 orders with oakfurniturelad (1 has...”

Written on: 22/01/2011

After placing 3 orders with oakfurniturelad (1 has only been delivered), I regret not having gone elsewhere. As a first time buyer I was keen to get all my furniture at a reasonable price and matching, which is why I had to do subsequent orders, but the customer service has been the WORST I have ever experienced. If you are looking for good price and nice furniture, use them, but don't expect them to adhere to their delivery times or try to keep you as a customer. 9 weeks is the shortest they… Read Full Review

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★★★★★

“Was a little concerned after reading these site...”

Written on: 14/01/2011

Was a little concerned after reading these site reviews, but all I can say is that the service was fantastic, e mails, phone calls, text messages galore. The delivery men were helpful, carrying it to the room of choice. They cannot wait around, but they do leave a card.

The furniture (large galway sideboard), was absolutely excellent, really impressed with quality of workmanship and the oak looks stunning. Would I use again, definitely yes, would I recommend this company, yes… Read Full Review

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★☆☆☆☆

“In my veiw avoid at all costs. ”

Written on: 06/01/2011

In my veiw avoid at all costs.

Ordered oak furniture in November supposedly in time for xmas(as advertised)
only to discover via the tracking system that one piece was going to be late, I called and changed the order for something that was in stock, I then received a phone call on the 16th Dec to say the items were ready to be delivered, (To good to be true) Anyway to cut a long story short the next problem was there was no delivery van available tilafter xmas, I had no choice but to cancel… Read Full Review

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★☆☆☆☆

“ stay well away from this company there no questions...”

Written on: 03/01/2011

stay well away from this company there no questions asked if you want to cancel but it will cost you £50
and i think mr phil spencer should take a good long look at some of the reviews of olf i ordered dinning chairs for xmas 2010 and jb driect contacted me on three differant dates to deliver last date was 31 dec
ho ho not so much fun eating my xmas dinner on garden chairs
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★★★★★

“I ordered furniture through oakfurnitureland in...”

Written on: 28/12/2010

I ordered furniture through oakfurnitureland in November, it duly arrived mid December. The tokyo range was what I ordered, and I have to say that I was just searching for the site again, when I came accross this review site. I dont normally write any comments good or bad tbh, however when I read what is written here I felt compelled to share my experience.

When I started looking for bedroom furniture, I narrowed down to solid oak, I had a price in mind, and after a thorough look at sites… Read Full Review

Craigackroyd's Comment

Written on: 16/12/2011

Hmmmm employee maybe??

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★☆☆☆☆

“There are rumours that this company are now associated...”

Written on: 18/12/2010

There are rumours that this company are now associated with the director of recently 'deceased' company Right price furniture, look at their reviews and these and steer clear!!… Read Full Review

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★☆☆☆☆

“Avoid oakfurnitureland.co.uk at all costs. ”

Written on: 23/11/2010

Avoid oakfurnitureland.co.uk at all costs.
The furniture is priced this low for a reason.
The furniture although solid is poorly made. The finish is of a poor quality and the wood is cracked in several places.
As for there customer service team, where do I start! Two complaints logged and neither have been resolved since May this year. I don't hold much hope of either complaint being resolved… Read Full Review

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★☆☆☆☆

“Oak Furniture Land must be desperate as they are...”

Written on: 20/11/2010

Oak Furniture Land must be desperate as they are trying to pass themselves off as furnituretoday.co.uk. I clicked on a sponsored link the other day that had the headline furnituretoday.co.uk so I was very surprised to land on oak furniture land. I thought I had got it wrong but when I back clicked the advert was for furnituretoday.co.uk. I phoned furnituretoday to find out if they had in fact joined forces with OFL, but it seems OFL are tiring to trade on someone else's name. I wonder what Phil… Read Full Review

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★☆☆☆☆

“Where do I begin. Their prices are, admittedly very...”

Written on: 01/11/2010

Where do I begin. Their prices are, admittedly very reasonable, but what is the point of that if you end up with some cheap and nasty tat? I ordered some furniture from them and it was scratched. Still waiting for the furniture to be collected and for my money back.

Avoid like the plague… Read Full Review

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