OakFurnitureLand.co.uk Reviews - www.oakfurnitureland.co.uk

DC2 Viscount Way, South Marston Industrial Estate, Swindon, SN3 4TN
★★★★★
4.6 / 5
93.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Description (provided by business)

Oak Furniture Land is the UK's largest retailer of solid hardwood furniture. All our furniture is handcrafted from premium grade solid hardwood using traditional methods, such as the dovetail joints on every drawer. We never skimp on materials and we never use veneers, MDF or chipboard in any of our products. Free delivery - 7 day no-quibble money back guarantee - Finance options available

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OakFurnitureLand.co.uk www.oakfurnitureland.co.uk

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★☆☆☆☆

“After placing 3 orders with oakfurniturelad (1 has...”

Written on: 22/01/2011

After placing 3 orders with oakfurniturelad (1 has only been delivered), I regret not having gone elsewhere. As a first time buyer I was keen to get all my furniture at a reasonable price and matching, which is why I had to do subsequent orders, but the customer service has been the WORST I have ever experienced. If you are looking for good price and nice furniture, use them, but don't expect them to adhere to their delivery times or try to keep you as a customer. 9 weeks is the shortest they… Read Full Review

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★★★★★

“Was a little concerned after reading these site...”

Written on: 14/01/2011

Was a little concerned after reading these site reviews, but all I can say is that the service was fantastic, e mails, phone calls, text messages galore. The delivery men were helpful, carrying it to the room of choice. They cannot wait around, but they do leave a card.

The furniture (large galway sideboard), was absolutely excellent, really impressed with quality of workmanship and the oak looks stunning. Would I use again, definitely yes, would I recommend this company, yes… Read Full Review

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★☆☆☆☆

“In my veiw avoid at all costs. ”

Written on: 06/01/2011

In my veiw avoid at all costs.

Ordered oak furniture in November supposedly in time for xmas(as advertised)
only to discover via the tracking system that one piece was going to be late, I called and changed the order for something that was in stock, I then received a phone call on the 16th Dec to say the items were ready to be delivered, (To good to be true) Anyway to cut a long story short the next problem was there was no delivery van available tilafter xmas, I had no choice but to cancel… Read Full Review

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★☆☆☆☆

“ stay well away from this company there no questions...”

Written on: 03/01/2011

stay well away from this company there no questions asked if you want to cancel but it will cost you £50
and i think mr phil spencer should take a good long look at some of the reviews of olf i ordered dinning chairs for xmas 2010 and jb driect contacted me on three differant dates to deliver last date was 31 dec
ho ho not so much fun eating my xmas dinner on garden chairs
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★★★★★

“I ordered furniture through oakfurnitureland in...”

Written on: 28/12/2010

I ordered furniture through oakfurnitureland in November, it duly arrived mid December. The tokyo range was what I ordered, and I have to say that I was just searching for the site again, when I came accross this review site. I dont normally write any comments good or bad tbh, however when I read what is written here I felt compelled to share my experience.

When I started looking for bedroom furniture, I narrowed down to solid oak, I had a price in mind, and after a thorough look at sites… Read Full Review

Craigackroyd's Comment

Written on: 16/12/2011

Hmmmm employee maybe??

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★☆☆☆☆

“There are rumours that this company are now associated...”

Written on: 18/12/2010

There are rumours that this company are now associated with the director of recently 'deceased' company Right price furniture, look at their reviews and these and steer clear!!… Read Full Review

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★☆☆☆☆

“Avoid oakfurnitureland.co.uk at all costs. ”

Written on: 23/11/2010

Avoid oakfurnitureland.co.uk at all costs.
The furniture is priced this low for a reason.
The furniture although solid is poorly made. The finish is of a poor quality and the wood is cracked in several places.
As for there customer service team, where do I start! Two complaints logged and neither have been resolved since May this year. I don't hold much hope of either complaint being resolved… Read Full Review

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★☆☆☆☆

“Oak Furniture Land must be desperate as they are...”

Written on: 20/11/2010

Oak Furniture Land must be desperate as they are trying to pass themselves off as furnituretoday.co.uk. I clicked on a sponsored link the other day that had the headline furnituretoday.co.uk so I was very surprised to land on oak furniture land. I thought I had got it wrong but when I back clicked the advert was for furnituretoday.co.uk. I phoned furnituretoday to find out if they had in fact joined forces with OFL, but it seems OFL are tiring to trade on someone else's name. I wonder what Phil… Read Full Review

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★☆☆☆☆

“Where do I begin. Their prices are, admittedly very...”

Written on: 01/11/2010

Where do I begin. Their prices are, admittedly very reasonable, but what is the point of that if you end up with some cheap and nasty tat? I ordered some furniture from them and it was scratched. Still waiting for the furniture to be collected and for my money back.

Avoid like the plague… Read Full Review

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★★★★★

“The furniture and service is excellent. My t.v corner...”

Written on: 06/10/2010

The furniture and service is excellent. My t.v corner cabinet (newark range) is lovely; it is well made with solid oak, very strong and has really nice colour tones.

Although a delivery time of 14 days was given, I had delivery confirmation within 5 days. I had confirmation texts, phone calls and emails - and a half hour before delivery phone call. (plus, the delivery guys were friendly and polite and carried it to the room I wanted).

Despite being initially dubious of purchasing a large… Read Full Review

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★★★☆☆

“Website was good and thought the video did a good job...”

Written on: 30/09/2010 by jrc923617 (5 reviews written)

Website was good and thought the video did a good job of selling the product. I bought an oak sideboard which looked very nice on the site.

Delivery:
- There was a bit of hassle with the delivery of the sideboard, they were not very flexible on times.
- The delivery company left it in all its packaging....and there was a lot - it must have taken 30 mins to unpack and throw away

The Product:
- It's clearly a cheaply made chinese product
- The oak is nice, but a bit rough round the edges
-… Read Full Review

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★☆☆☆☆

“oakfurnitureland.co.uk is an odd one. ”

Written on: 09/09/2010

oakfurnitureland.co.uk is an odd one.

Their claim - "Our prices are already fantastically low, but if you have found an identical product elsewhere, please call us or email us and we will always beat any competitors price."

I did find the exact same bed I was looking for on various other sites for much less and gave them a call, twice. They refused to match the price stating that our slats are mahogany and theirs aren't. I rang and confirmed the respective websites that there slats were… Read Full Review

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★★★★★

“Third time of purchasing from Oakfurnitureland, and,...”

Written on: 31/07/2010 by herbie rn (1 review written)

Third time of purchasing from Oakfurnitureland, and, can only say the firm is 5 STAR all the way. Just like the American Saw makers DISTON, who etched on each saw, they produced, was THIS SAW CANNOT BE EQUALLED OR EXCELLED. Well I can quite confidently say that Oakfurnitureland is equally up to that standard. Service is exceptional, pricing very realistic, and delivery superb. To coin another advert, this firm does exactly what it says on the Tin. We have not been dissapointed, with any of… Read Full Review

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★☆☆☆☆

“I have had a very unpleasant experience buying...”

Written on: 19/07/2010

I have had a very unpleasant experience buying furniture from Oaklandfurniture. Item was badly damaged and took a long time to be collected for refund. Now, at time of writing, have neither the item no refund. Poor customer service. Checkout Martin's Money Forum for countless poor reviews.
http://forums.moneysavingexpert.com/search.php?searchid=85285703… Read Full Review

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★★★★★

“Just taken delivery of an oak computer desk from...”

Written on: 05/04/2010 by sandy East Yorks (1 review written)

Just taken delivery of an oak computer desk from Oakfurnitureland and am really impressed with the quality of the product. Fantastic. Most of all however was the great customer service. They delivered it when they said they would and successfully negotiated an extremely tight doorway and staircase with no no fuss at all. Intend to use them again and soon… Read Full Review

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★★★★★

“I have just purchased 2 bedside cabinets and a chest...”

Written on: 10/02/2010 by smashie22 (9 reviews written)

I have just purchased 2 bedside cabinets and a chest of draws from this company.Well the quality is top class and the price you could not match anyware. If you are going to buy solid top quality furniture look no further, this is the place!!!! I looked at the argos catalogue and it was near on the same price for a load of old chipboard rubbish so that goes to show how cheap this really is price wise.And to top it all it comes ready made up so you dont have to build it yourself plus free… Read Full Review

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