My couch was sold again

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Tanksmum's review of OakFurnitureLand.co.uk - www.oakfurnitureland.co.uk

★☆☆☆☆

“My couch was sold again”

Written on: 02/10/2018 by Tanksmum (1 review written)

Bought couch and arranged to collect 3 weeks later. When arrived to collect was told by staff member couch had been moved and we would be contacted the following Monday. Asked to speak to staff member who sold me the couch, she then said the couch had been sold to someone else. This was not on so asked to speak to manager, not on site, spoke on phone. Would arrange refund.
Customer service at this store is very bad. Would never return.
A real shame as furniture is very nice.

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