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53.0% of users recommend this
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“ Total waste of time!”


written by Yeoj on 10/09/2011

we really liked the look of the oak dinning chairs and thought they were a good price so we ordered them even though we knew we would have to wait 3 months. We waited three months on the day of delivery I stayed in all day and no word from even though I emailed them several times asking what time would they arrive. I receive an email a couple of days later saying there was an issue with the container and they would be in touch to arrange a new delivery date. Over a week later I got a faceless email with a revised delivery date saying we would have to wait another two months. At that point I wrote a complaint email. The response I got was can u confirm whether you would like us to refund your money. What a waste of time, the apathy of this companies customer service has left me feeling angry and wanting to let the world know not to bother with this company unless you want to spend half a year waiting for a product that might never turn up!

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“Appalling inconsistencies, untruths and incompetence”


written by kid79 on 05/09/2011

the customer service and follow up once you have placed an order at this site is the worst I have experienced. The use of abysmal third party delivery services, lack of clarity about delivery times, twice being sent damaged/unordered items (one item had the contact details of a previous customer who had already returned the damaged item inside the box. Home adress, full name, number etc). Never buy anything from these people. It is not worth it.

Sarela78's Response to kid79's Review

Written on: 20/11/2011

hello are you kid79 that knows sarela78?

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“Lovely site with lovely products”


written by on 17/08/2011

I recently bought some cushion covers as a present for my mother in law. I was a bit nervous buying home-stuff but i spotted these great cushion covers and knew she'd love them (which she does) Made worked really well - slick site, on-time delivery and good customer service. I'll be back

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“Affordable stylish chairs”


written by on 27/07/2011

I bought two chairs for a bed room in our newly refurbished B and B. It is a 16th century Devon Long House and we wanted style, comfort but compact size. These are perfect and fit in beautifully with the rest of the furniture. They arrived before the estimated delivery date which was also great as it was just in time for us to open. We were given plenty of notice of their arrival and progress before delivery. We have pictures on our web site of them in the room. Only quibble is

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“Suprising online shopping experience”


written by on 23/07/2011

I'm sure I am not the only person to find online shopping stressful and to treat it with suspicion. How do you know the quality of the product is any good? Is it well crafted? Will it look like it does on the website? For these very reasons I rarely buy things online; I just don't think they are going to be any good. However, great friends and colleagues have been singing the praises of They have all been extremely impressed with the quality of goods and service. Thus I came to their website with high expectations; this was the site that would change my opinion on online shopping. I was not disappointed. I have recently re-decorated one of the rooms in my house converting it into a home office/snug. I wanted a sofa that could double as a bed. The Yoko Sofa Bed was exactly what I needed and wanted. The Willow Grey colour is chic and cosy; the object itself is incredibly easy to use and functional. In a heart beat you can change it from sofa to bed and back again. In addition, using the website was great in itself. Clean and fresh and easy to use it is so easy to find exactly what you are looking for. By putting the high street price alongside the price you get a real sense of how much money you really are saving for such high quality goods. These aren't even made up prices, as cynics may think; one of the designers for sells his pieces at a well known high street department store for significantly more than you would pay at The delivery of the piece was on time and there were no challenges in purchasing the piece. Thank you for restoring my faith in online shopping.

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“Best online furniture retailer”


written by on 22/07/2011

The website is my portal into the world of furniture. I have signed up to the newsletters and I am now addicted to recieving them every Thursday to find out their latest products and collaborations. The site offers exciting, international and new designer pieces from emerging talent and established names, all for fantastic prices! I found my Piggy Bag to be so much more than I expected and it has become the focal point in my sitting room. I first spotted a similar one at a polo match but for three times the price and was so pleased to find it on the website! I can use it outside, inside, as a chair or as a bed, and I find the fabric durable but comfortable. The collections are all put together by one of the co-founders, who is always ahead of the game and looking out for the latest trends and emeging designers. I find the site for furniture the equivalent to keeping up to date with the Style magazine in the Sunday Times for fashion, I look to it for guidance to see what furniture designs are 'IT'.

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“Fantastic customer service staff”


written by on 30/06/2011

It is a very easy to use website! A friend of mine recommended me the find and I ordered a desk on I paid a fraction of the price of the ones I saw from the highstreet, and the parcel turned up a week earlier than I thought so I wasn't prepared. The customer team was however very helpful and gave me quite a few options of delivery windows, and the lovely driver even helped me to unpack the desk and took away the packaging. I absolutely recommend this site!

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