Poor quality & poor customer service

Made.com - www.made.com
★★★☆☆
3.1
From 647 reviews
53.0% of users recommend this

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faulkner40's review of Made.com - www.made.com

“Poor quality and poor customer service”

★☆☆☆☆

written by faulkner40 on 28/03/2022

I bought a crockery set of 12 dinner plates, side plates and bowls. The quality of these were very poor and the plates crumbled around the rim and chipped at the slightest touch. The glaze also came off the bowls showing scrapes within weeks. I will now need to buy an entirely new set within 6 months of purchase. Made will not engage with us on this though as replacements need to be within one month of purchase, which is way too short a period for a set costing this much. I would not buy from them again due to this quality and poor customer service.

  • £396

    Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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