Do not order

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uiSanchez183's review of Harveys Furniture -


“Do not order ”

Written on: 15/05/2019 by uiSanchez183 (1 review written)

would not order from Harvey’s again. Placed my order in feb and told by sales assistant that it would be delivered end of April beginning of May I asked if this was definitely the case as if it was later I would order from another shop to be told yes beginning of May at the latest.
When I phoned store end of April to be told no it is 16 weeks from date of purchase spoke to manager at Solihull store who told me that if I wanted to cancel the order I would loose 20 per cent of total order, and he wasn’t interested in the fact that I had been mislead.
Then I had phone call to arrange delivery for 19th June when I asked to speak to a manager apparently they cannot escalate my call to manager as they don’t deal with problems. So there is no customer loyalty they are only interested in the money. I will never recommend them"

  • sofa

    Goods purchased & cost

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