I ordered nearly $2,000 worth of furniture from Furniture Pick. When the dresser arrived, the trucking company they use could not leave our home fast enough and we had absolutely no time to unpack and inspect the furniture before the drivers left, as the company’s instructions directed us to do. The drivers left and after we unpacked, the large dresser we ordered was damaged along the trim which also affected the drawer function. We attempted to work with furniture pick’s claims department to get a new piece of trim so that we could repair the item ourselves. They could not provide us the trim piece. Our options were to repackage and send the dresser back or receive a $75 rebate! They obviously did not want the hassle of going through the return and it would have been costly for us to do as well. $75 was not enough of a rebate for a brand new dresser. I will never order from them again and warn others not to order from them. They did not engage with us at all following my complaint. Lesson learned too late for me but hopefully this review will help others. Trust me, based on the rushed and careless nature of the delivery drivers, I trust that this happens often!

My furniture was delivered with "white glove delivery" and they put a large whole in my wall. They will not pay for the cost to repair the drywall and continue to make me insulting lowball offers despite me sending them the estimate for the cost of the repair. Also check out Better Business Bureau complaints. This company needs to be shut down.