6 months for delivery & still waiting!!!

In June 2020 we ordered a new dining set with a matching cabinet to go in our newly purchased home which we was moving into in August.
We was told it was 16 weeks for delivery which would be the end of October, this would mean that we would go without a dining table for a couple of month which isn’t ideal but we thought it wouldn’t be too much of an issue, what’s a couple of months!

19th October- we receive an email stating that due to the ongoing effects of the pandemic our order will now be delivered in mid-December.

Yesterday (22nd November) we receive another email stating that there is a possibility delivery may be put back beyond Christmas and to hold on to existing furniture. We don’t have any existing furniture because I am in a new house!!

We placed this order in June and now you’re saying it might not be here until after Christmas!! This is completely unacceptable !!
Where the hell is our family meant to sit for Christmas dinner? On the floor??? Our first Christmas in our new home now going to be ruined because of your lack of transparency. Why after almost 6 months can you not give us a delivery date?
If we had of know it was going to take this long we would never have placed the order!!

The lack of customer service, communication and transparency shown by furniture village has been appalling. What excuses are you going to use for that, Covid?

We will never be ordering from furniture village again and I won’t be recommending them to anyone. I am going to put a review up on every single online forum and social media platform to let people know what an absolute disgrace this company is.

Merry Christmas!!