Do not buy from this company

Click here if this is your business
★★☆☆☆
2.1
From 23 reviews
22.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

Click here if this is your business

Caroline449's review of Furniture Direct Ltd - www.furnituredirectltd.co.uk

“Do not buy from this company”

★☆☆☆☆

written by Caroline449 on 12/09/2021

If you want to waste your time and money,then buy all means but a sofa from here, if it steer clear. Bought a sofa in April, delivered may, wasnt the original one we picked, but they had problems getting tgat one, so ordered a more expensive sifa, wish we hadn't, material started bobbling g after 2 and a half months, contacted them on 2nd August to be told it is wear and tear. I did not agree as a sofa should last longer than that, fastforwrda 5 weeks,through numerous phone calls,each one promising me a call back, which has never happened, I've always had to call them, to be finally told, yep it is wear and tear, heres a £45 goodwill gesture and partial refund, needless to say I declined, have gave them one final chance and then I will be starting proceedings against them.

  • sofa

    Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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