Bedroom furniture

★☆☆☆☆
1.2
From 66 reviews
6.0% of users recommend this

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Andyj95's review of Cousins Furniture, Dudley - www.cousinsfurniture.co.uk

“Bedroom furniture”

★☆☆☆☆

written by Andyj95 on 21/03/2016

Ordered self assembled triple wardrobes & chest of draws from Dudley branch. On opening my husband found several damaged pieces of the furniture & the chest of draws were no where to be seen. Rang customer services but only open Monday to Friday until 4.30 p.m. so what about us that work after these hours? Rang the Dudley store & the sales associate said the chest of draws were not left on the van & they definitely weren't at our address so where were they???? We previously ordered from here & received diabolical customer service then but were assured by the staff member new staff had been employed & this would not happen again. WRONG. All I can say is we will definitely NOT be taking our custom there again.

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