failed to deliver bed 3 times

Click here if this is your business
Bedstar - www.bedstar.co.uk
★★★☆☆
3.3
58.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Click here if this is your business

Dino67's review of Bedstar - www.bedstar.co.uk

“failed to deliver bed 3 times”

★☆☆☆☆

written by Dino67 on 04/12/2017

Agreed to purchase a bed from this company based on their marketing hype of next day delivery Well three failed deliveries later they still haven't delivered bed I have had to take of 3 day work to hang around for delivery When I ring up all I get is excuses and they blame everyone else in particular the delivery company panther group repeatedly When I express my disbelief in their incompetence they tell me that it the deliver companied fault and that there is no redress on them Well I don't think they've heard of the consumer act 2015 which clearly states that I am in contract with them to provide a bed therefore they are accountable for the complete transaction We are going for the forth attempted delivery tomorrow but I get a text from company stating that there are 2 delivery date What a joke Avoid at all cost Save your self the headache and don't belive the hype My only recourse to make up lost earnings is now to take legal action

  • it cost me more in lost earnings than the actual are worth

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 1 0