written by Dino67 on 04/12/2017
Agreed to purchase a bed from this company based on their marketing hype of next day delivery Well three failed deliveries later they still haven't delivered bed I have had to take of 3 day work to hang around for delivery When I ring up all I get is excuses and they blame everyone else in particular the delivery company panther group repeatedly When I express my disbelief in their incompetence they tell me that it the deliver companied fault and that there is no redress on them Well I don't think they've heard of the consumer act 2015 which clearly states that I am in contract with them to provide a bed therefore they are accountable for the complete transaction We are going for the forth attempted delivery tomorrow but I get a text from company stating that there are 2 delivery date What a joke Avoid at all cost Save your self the headache and don't belive the hype My only recourse to make up lost earnings is now to take legal action
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