Awful service

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Guest's review of Avanti - www.avantikb.co.uk

★☆☆☆☆

“Awful service”

Written on: 01/05/2020

Awful experience. We were promised that the kitchen we were envisioning was possible, and that Avanti could produce it. We spent more than six months with the kitchen designer, chose cabinet colours, worktops, handles, kitchen appliances and had numerous visits to the showroom. We even signed the final design and had two surveyors come out, only to be told at the last minute that Avanti wouldn't be able to make and fit the kitchen. The managing director also contacted us to tell us that we had changed our mind too often and that was the main reason for them pulling out! We ended up going to DIY Kitchens in Yorkshire and sorting the kitchen design ourselves. Did it in 1 day and we are so glad we didn't use Avanti now. We would have loved to support a local business, but it really was appalling customer service.

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