written by Karlau267 on 13/01/2015
Ordered gift cards from asda direct to be delivered on the 24th of December. After numerous calls from Canada that I'd been put on hold for and transferred around and told they'd call or email me( none of which happened) for 3weeks finally got hold of Vicky who, when I told her about situation said that was totally unacceptable! Refunded me the money! I'm dreading the phone bill! The only reason I'm giving this 1 star was because the help Vicky gave and politeness!!
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