Poor After Sales Team From Lowestoft

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★★☆☆☆
1.8
From 8 reviews
13.0% of users recommend this

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Jovany1989's review of Wickes www.wickes.co.uk

“Poor After Sales Team From Lowestoft ”

★★☆☆☆

written by Jovany1989 on 17/01/2023

Waited 9 months for a bathroom that I had paid for, which wasn't an issue, however once the fitter started there was several issues down to the sales team at Lowestoft. 2 months later I am still waiting for a couple of items. Don't bother trying to ring the sales team as they never answer.
Been into the store on occasions but felt that all I got was a salesmans banter. 15 minute drive to the store.
Several mornings off work, numerous phone calls to wickes customer service, emails and texts.
I'm out of pocket due to the incompetence of the sales team at Lowestoft.
Would I recommend them....No!

  • Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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