Did not deliver all items and as I did not check within timescale I cannot make a claim. My fault entirely and hence do check the order!

Simple and good looking. It came in time and was well packed The polished stainless steel is a little scratched probably as part of the manufacturing process but it is not bad enough to reject. The chromed brass bolt was peeling but as we had the water off and pipes cut had to be fitted any way. This part was very poor quality. The instruction in the box were for a different radiator

The towel rail I ordered was delivered the following day by courier and was excellent service. Un fortunately it was not so easy getting the valve required for the towel rail. I was told twice they were in the mail and it was only after a third phone call that the valves sent by courier and arrived the following day, but a week after the towel rail. I do not believe that the post lost two packages and I think they were not sent at all by post. Perhaps a lack of truth as to why they were not sent. It would have been sense to sent complete order in one shipment.