Trade Radiators Reviews - www.traderadiators.com

★★★★★
4.6 / 5
93% of users recommend this
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Latest Reviews

★☆☆☆☆

“I HAD TO TAKE LEGAL ADVICE. A NIGHTMARE!!!!”

Written on: 21/05/2017

I wanted 3 radiators and even they admit it was a catalogue of 'errors' which included: - I phoned to check stock before placing order. Yes they said they had stock so I ordered and got an instant email to say they were out of stock of the smaller radiator for 4 weeks. - Whilst waiting, they sold the 2 radiators I had paid for so these went out of stock. I had phoned several times to check they were still reserving them and they said yes. They were Lying. I had to wait another 4 weeks ( now 8… Read Full Review

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★☆☆☆☆

“Avoid avoid avoid”

Written on: 08/06/2016 by BrunoSchaefer253 (1 review written)

Beware this is the incorrect trust pilot account for traderadiators.com they use the other account linked to trust pilot. Use this company at your peril. This company is not good. Yes they are cheap. But alas with cheap comes cheerful. Second radiator I ordered from this company. Second one to come damaged. Luckily with the first one it was spotted within the three days and as per their T&C's and they replaced it eventually after a battle. The second one, well the damage could not be spotted… Read Full Review

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★☆☆☆☆

“Don't use them”

Written on: 10/09/2015 by Erneston249 (1 review written)

I purchased a designer column radiator from this shower back in March. As I wasn't ready to install it I unpacked it & it looked to be in good condition. When it was installed in august it was found that water went in one end but didn't come out the other. When this was investigated it was found that the manifolds at the top & bottom of the rad we're closed in the middle. When I spoke to trade radiators about this I was given a load of rubbish about a divertor valve being fitted in one of the… Read Full Review

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★★★★★

“Fantastic customer service”

Written on: 12/06/2015 by Lyns8 (1 review written)

Many thanks for providing us with replacement goods. We really appreciated your speedy, no nonsense approach to customer service and will not hesitate in recommending you to others and using you again in the future. … Read Full Review

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★☆☆☆☆

“Poor quality poor service”

Written on: 20/08/2014 by Dudley430 (1 review written)

The radiator was not as describe on the web site. The radiator is of substandard quality. The company do not acknowledge basic statutory obligations. Buyer beware this company are obligated to offer a cancelation policy under the consumer contacts regulations and refuse to comply with this. The company are claiming to offer bespoke made to order products however products are chosen from a drop down menu, mass produced and available to all. The customer services manager is rude, misinformed and… Read Full Review

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★★★☆☆

“Great looking rads”

Written on: 09/02/2014

Issues with delivery timescales hence 3 star rating only. Telephoned 4 weeks before needed to check products available and delivery timescales -assured always able to deliver as advertised so need need to order now. Called back to order 2 weeks before needed on dec 2nd to be given earliest delivery 14th dec onward. No apology or recognition of impact on works scheduled just well they were at the time. Had huge impact on us personally resulting in not being able to move back in our home… Read Full Review

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★★★★☆

“deliveries”

Written on: 29/12/2013 by brianlove (1 review written)

Your service was fine however when no delivery came and we chased the carrier's depot in cheltenham, we were told they had tried to deliver,then they were late so would deliver next day etc etc. Result was it took 7 days to arrive,luckily we were on site every day! Brian Love… Read Full Review

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★★★★★

“Excellent quality radiator for a very fair price with...”

Written on: 27/12/2013

Excellent quality radiator for a very fair price with prompt delivery… Read Full Review

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★★★★☆

“Superb Value and Looks”

Written on: 25/12/2013

i had previously purchased from Trade Radiators so when the time came for a new radiator in the decorated dining room there was no where else to shop. Exactly what I wanted at a good price and delivered within 4 days. Excellent… Read Full Review

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★★★★★

“Great service, great price”

Written on: 25/12/2013

Many thanks, I have a great radiator that is blasting out heat into my bathroom. Perfect!… Read Full Review

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★☆☆☆☆

“Service excellent, product poor”

Written on: 24/12/2013

Trade Radiators provided efficient, informative and considerate service throughout, but it should check the quality of the goods it supplies. One of the 2 design radiators sprang a leak because of poor fabrication. Considering the price of the radiator, this was completely avoidable at the quality control stage. It caused a delay and inconvenience and potential danger - given that water dripped through light fittings in the ceiling below. As soon as the company was notified of the problem… Read Full Review

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★★★★★

“Efficient Delivery of Electric Towel Rail Hanger”

Written on: 23/12/2013 by SurreyGent (1 review written)

Neat towel rail hanger provides extra drying capacity on existing electric towel rail. Ideal for the more bulky towels or bath mats. Quick and easy to fix with the Alan Key provided in the packaging. Chrome effect plastic looks just like the chrome finish of the towel rail. Fast and efficient delivery service via courier… Read Full Review

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★★★★★

“Very Good Service”

Written on: 23/12/2013

Thank you very much for your correspondence. I did post feed back on your web site,however I am pleased to do so again. From order to delivery your service was first class. Your response was prompt and despatch times excellent. The Wentworth traditional radiator looks absolutely fine, although I cannot make further comment as it is still in the box. There have been hold ups with the house and it's not fitted yet… Read Full Review

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★★★★★

“Bathroom Radiator”

Written on: 29/11/2013 by gloriamay (1 review written)

I was surprised to see the radiator advertised at almost half the price of other suppliers. I ordered in some trepidation. The radiator came the day after I placed the order and has now been installed. It looks terrific and lifts my whole bathroom into the realm of luxury. Thank you for speedy service and great product… Read Full Review

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★☆☆☆☆

“Misleading information and over priced”

Written on: 25/11/2013

I just received a radiator ordered from Trade Radiators. It did not match the description of the no. of BTUs it would suppply and when I queried it with customer services they seem to use a different calculation method to the rest of the industry!!!!!! It was also over £50 more expensive than other sites with exactly the same model ..... I just didn't realise it was the same model because their description differed so much from the other suppliers. Would never use this company again… Read Full Review

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★☆☆☆☆

“Agree with review on 12 November 2013”

Written on: 22/11/2013 by Sleeplessthankstomands (2 reviews written)

I bought a black powder finish aluminium radiator with 2 towel rails from Trade Radiators and due to its weight I couldn't lift it on my own to check it but it was very well packaged so I was sure it would be in good condition. Unfortunately it was very badly scored and the powder coating was scratched off in a number of areas. I checked the packaging and there was no sign of loose powder coating so the radiator must have been sent out in that condition. In my opinion it appears that this… Read Full Review

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★★★★★

“Quality Radiators”

Written on: 15/11/2013

This is the second radiator I have purchased from Trade Radiators. They are manufactured in Italy to a very high standard (no inclusions and weld spatter in the welded parts).All threaded parts fitted nicely making it easy to make watertight joints. Satisfied customer. Delivery timely,good quality at a very competitive price… Read Full Review

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★☆☆☆☆

“=”

Written on: 12/11/2013

I purchased this Aluminium Orla designer radiator online from TradeRadiators.Com. The order receipt said that any problems or damage had to be notified within 3 days which was problematic given plumber and carpenter were only available to fit in 8 days and it was too large and heavy for me to check by myself. Given the guaranteed 24 hours delivery, I knew this was going to be a problem, so when courier contacted me for delivery I asked for a delay in the delivery which was accepted but did not… Read Full Review

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★★★★★

“Exactly as described”

Written on: 03/11/2013 by mikeshinner (1 review written)

Really good quality radiator and valves delivered on time and with good delivery information. Not as cheap as some I had seen but much better finish and more solid feeling. Well packaged. Will definitely buy from them again… Read Full Review

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★★★★★

“great for heating”

Written on: 01/11/2013

great service on time and great to look at many thanks… Read Full Review

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