Tiger Sheds - www.tigersheds.com

Tiger Sheds - www.tigersheds.com
★★★★☆
3.7
68.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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“Very good product delivered in the time stated ”

★★★★★

written by Tetey on 03/09/2013

Ordered the shed after reading the reviews from the phone call to tracking the product everything was perfect the delivery was in the time slot stated and the young man who delivered the shed was very helpful over all one hundred percent satisfied and would recommend your products and service to anyone thank you

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“Poor service and still no delivery after 35 days”

★☆☆☆☆

written by on 31/08/2013

We placed our order in July, its now nearly September and we still do not have a delivery date! This is so poor and when asked they said your shed is made and ready but we don't want to drive all that way with one shed so we are waiting for more orders to be placed in your area!! Seriously! What the hell kind of company is this! They do not state on their delivery information that it is subject to other orders being placed! We could be waiting months for someone else to place an order with them! These are jokers and I would never use them again nor recommend them to anyone! A few of my friends were due to place orders with them and I have advised against it, they went to another company and now have their sheds! Please if you want your shed in a timely matter do not use thus company! Plus as others have said they never answer the phone or reply to emails, getting worried this is a bit of a bogus company!

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“god don't use them!”

★☆☆☆☆

written by bettemiddler on 30/08/2013

Sorry tale just like other peoples' I've now just read! Non delivery on a Saturday and no one takes messages of when it can be delivered. In fact no one answers the phone! Don't try to ring after 4 . 30 especially on a Friday it's hopeless. didn't realise it would take 4 weeks to make a budget 5x4 shed - ordered in May not realising no Saturdays. So it wasn't ready during half term so then they wanted to deliver on a Tuesday ... took him a while to understand that a teacher couldn't leave work on a workday. took details of dates down and what then - they offered me a Thursday! Tried to get through - again no joy. It got very tedious. Finally sent an incredibly sarky email which I thought would get someone returning to me pretty pronto - two days later a lovely manager? rang. She would sort it and she did email me to ensure that the correct dates for the summer holidays had been given to the logistics department. Then silence. And more silence. Finally with only one week of the summer holidays left I contacted logistics direct and his first comment was to moan that they had already given me dates! Finally delivery man came early at 7.50 am having been on road since 4 am. It was all quite quick so I didn't check - more fool me. Part of the cladding missing and my handymen also said another problem to do with the lock also missing a piece of wood. so it was finally delivered on Thursday 23rd August ....phew! I know it was cheap but I read peoples' reviews on their website and thought the quality would be good. It's okay but definitely not worth the phone calls, emails and blood pressure. I did give some feedback to the manager but I'm not even going to bother to try to contact them again - it's just too much trouble to try and get through to them on the phone. I wish I'd gone somewhere much more local .. we live and learn I guess!

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“Just Awful!!”

★☆☆☆☆

written by on 22/08/2013

Hopefully you are wiser than me, and checked this site before purchasing... I was told 14 days delivery- it took over 30 working days to finally arrive, customer service were pretty much non existent and customers are told not to call them! After much chasing up for a delivery date i was told installation of the shed wouldnt take place on the same day! on day of installation(costing £170) they told me they dont attach the windows, lock, alarm or light (all bought as part of the package) horrible company

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“no customer service skills”

★☆☆☆☆

written by smoonline on 22/08/2013

Cant fault quality of the product - triple bin store although waited five+ weeks on delivery, poor assembly instructions and half the ironmongery missing(coachbolts/nails) main ironmongery was there. The panels were not pre-drilled as stated on the assembly instructions but wasnt difficult to work out and put together after i had to go out and purchase the additional ironmongery as never received a reply to my email for the missing items. Cant say i would be in a hurry to use them again due to poor customer services took me numerious emails to find out when my delivery was estimated to come I didnt mind the wait but would have liked a delivery date not a constant " its in production "

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“Brilliant!”

★★★★☆

written by Rich-E on 10/08/2013

I would just like to say how impressed I am with my recent purchase (10' x 8' ship-lap apex shed). Fantastic value for money, very pleased. I would also highly recommend Tiger sheds to others. The only slight disappointment was the original length of delivery stated on the web page. From 12 days to 20 working days after my order was generated. But, after being told when it would be delivered, it arrived exactly on time. Couldn't of asked for a better delivery man, he was exceptionally helpful in placing the shed items where we needed them.

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“ If I can do it anybody can. simples”

★★★★★

written by alsomoa on 01/08/2013

I have to say that the slight delay on delivery of my shed due to the part of the country that I live in was well worth the wait. the quality is very good and excellent value for money. Assembly instructions are very clear. My son and myself put it up in less than 2 hrs. One tip I would offer is to use screws to fit the sides and roof as this will make it easy to take down if you ever need to move it. If you are looking for a new shed dont waste your time looking in the DIY stores as you will not find anything to match Tiger sheds Quality and price.

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“Tiger sheds my view”

★★★★★

written by on 01/08/2013

I can only speak as I find and from ordering my shed to it being delivered, nothing but the very best service. Very pleased with the product even more pleased with the price,the driver mananged to put shed on my drive by himself so a big thank you to him.

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“8 x 6 Tiger shed”

★★★★★

written by Donean on 31/07/2013

I bought the Tiger shed by reviewing comments from the "review web site" and can say the whole experiance was good,delivered on time and to the door the driver was most helpful. It took less than 3hrs to build with no problems what so ever! i would have no hesitstion in buying another tiger shed. Well built easy to follow instructions and looks smart in the corner of the garden. Happy customer W Pattinson

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“Still awaiting ”

★☆☆☆☆

written by Bobbeese on 28/07/2013

Have had a swimming pool built contractor cannot finsh after waitng for shed to house the pumps has not been delivered with in the 12 days that it promised on web site will be seeking leagle advice wish I read the reveiws stay well clear. R Beese

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“THEY WILL TAKE YOUR MONEY BUT YOU WILL GET NO SHED”

★☆☆☆☆

written by on 28/07/2013

Without a doubt utter Robbers Having ordered a garden shed before from tiger sheds many years ago and having just moved house i needed another garden shed i thought i would give tiger sheds another go WHAT A BIG MISTAKE they don't answer emails they take ages to answer phones and then after nearly a month and still not shed i rang and cancelled it then the robbers tried to tell me they would be taking 25% of my refund as the shed had been constructed and they still tell me i would have to wait for the shed as they had no delivery date.if you want good customer service and a great shed GO SOMEWHERE ELSE.

Naeneedforthat's Comment

Written on: 30/07/2013

I had same issue, over promise under delivered. They don't tell you they do collated deliveries in your area. They fail to mention about the 25% H/C if cancelled. It would appear they are over stretching their work force and delivery guys take flack for management failings.

However I was very close to contacting ASA Advertising Standard Agency who love to hear about companies like this. When they failed to answer my calls re delivery I mentioned this in email and low an behold all of a sudden had a cancellation and hut delivered next day.

On a positive note they shed build and delivery when finally arranged was good.

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“Tiger Sheds. How are they still in buisness”

★☆☆☆☆

written by audisport on 26/07/2013

Same story's as most other people. Shed ordered, took money straight away, gone well past delivery date, still no shed. Spoken to 'Customer Service" (if you could call it that). Said would call back on more than one occasion. Never did. Told them we would seek legal advice, and the girl on the phone just quoted there terms and conditions. Cop out! still waiting for shed. They say waiting for more delivery's in our area. At this rate they are going to be lucky to get any more orders at all! Don't use this company!

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“Unbelievably Bad!”

★☆☆☆☆

written by on 24/07/2013

We read the reviews and thought “they can’t be that bad”...they were!!! Delivery date was meant to be 12 days, it was over 3 months! Then when they phoned to arrange delivery they gave us one day as an option. When we couldn’t do it they wouldn’t rearrange until their driver was going our way. Then they just left the shed in our front garden by the street when we had told them that we wouldn’t be there! Possibly the worst customer service (after they have your money) that I have ever come across.

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“Why didn't I listen!!”

★☆☆☆☆

written by on 23/07/2013

I ordered my shed on the 3rd July after telephoning the help line and confirming I could have the shed within the 12 days. As others have noted nothing appears. After numerous unanswered emails and phone calls I have instructed my solicitors to pursue the matter for me. PLEASE don't get caught out my their misleading quotes of delivery times. Shop around and choose someone else!

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“Tiger Shed order”

★☆☆☆☆

written by on 21/07/2013

WARNING DO NOT USE THIS COMPANY!! - I ordered a shed from Tiger over 3 weeks ago by telephone & in spite of being quoted 12 days delivery I am still waiting. They took the money from my account very quickly on the next day! Unfortunately they still cannot give me a delivery date. There customer service is the worst I have come across. I don't know what to do next, they have my money and now just don't care! I think it is criminal!

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“Just DON'T waste your money and effort ”

★☆☆☆☆

written by on 20/07/2013

Order shed which should have taken 14 days. 4 weeks after payment, no contacts, still can not give a delivery date. Even though this company can not deliver the shed you paid for within the 14 days, they threaten to charge If you want buy a shed, go somewhere else! Signs of company in financial difficulties.

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“TAKES YOUR MONEY BUT SUPPLIES NO GOODS”

★☆☆☆☆

written by on 18/07/2013

Tiger sheds are really good at taking your money but you wont get anything back except hassle ordered shed on the 21st june was told 12 days delivery we are still waiting sent emails and was as the shed was ready to be sent out but they could not give me a delivery date also if we wanted to cancel they would take 25% of the refund what a cheek they are the ones to offer promises they definitely cant keep please don't buy from this company as think they are in financial difficulty and are just taking peoples money if you want a good deal and something for your hard earned cash then please do not buy from them you have been warned

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“I ordered a 8 x6 shed on the 8 th of June still...”

★☆☆☆☆

written by on 13/07/2013

I ordered a 8 x6 shed on the 8 th of June still waiting over a month now. Don't bother ringing their 0845 number they never answer it . Do not buy from them. Hopeless.

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“Please Steer clear”

★☆☆☆☆

written by on 06/07/2013

Took 31 working days to deliver my 10 x 8 shed. 14 working days I was told when I ordered. There is no one to take my calls or e mails on a regular basis. If they did pick up the phone I was met with a very rude and abrupt male who didn't have the time to listen. Customer relation skills are required here. 4 e mails asking questions on what was holding up delivery. Not one answer. They have a great looking web site but that's it. Wouldn't recommend this company to anybody I would have liked to been informed on the wait for my £1000 shed. Just an honest update. Tell me it's going to be a couple weeks late. TELL ME

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“I've placed an order 30 days ago based on their 12...”

★☆☆☆☆

written by binoykoonani on 02/07/2013

I've placed an order 30 days ago based on their 12 days estimated delivery. Buy still waiting for the delivery and nobody picking up my phone calls and emails. Not sure what to do now. So don't even think of using this company.

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Asked by rgroberts on 22nd December 2014 Report this content
Do the sheds/potting sheds have wooden floors? The one I have seen was erected on a concrete base.

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Answers (2)
Report this content logsjay Written on: 23/12/2014
Ours has a wooden floor but I have put it on wooden risers on top of a concrete base.
Report this content logs Written on: 24/12/2014
Ours has a wooden floor but I have put it on wooden risers on top of a concrete base.
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