Poor Performance

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Christie446's review of Thompson & Morgan www.thompson-morgan.com

“Poor Performance”

★☆☆☆☆

written by Christie446 on 06/09/2018

Having ordered a plant for a very good friend in the third week of July, delivery expected by 31 August, I was disappointed not to have heard anything further. I rang the first week of September to enquire and was told that due to shortage of stock delivery would not be made until June 2019! I asked why had not been informed and was told that a letter was on the way. Two days later I'm still waiting! Also waiting for an apology. Poor performance hardly even covers it - appalling, disappointing, not recommended - take your pick but don't order from this company

  • Hydrangea

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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